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Frontdoor, Inc.

3.8
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,281 reviews
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Mario Munoz's profile image
Mario Munoz 
2 years ago

It didn't work at all 

Business response:

Hi Mario. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Dario Meza's profile image
Dario Meza 
2 years ago

Super sucks 

Business response:

Hi Dario. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

ry b's profile image
ry b 
2 years ago

Horrible app, it freezes and says sorry about the inconvenience. Tried updating it but still won't work. Would love to use it for several projects around my home but can't even get past a page or two. 

Business response:

We hate to hear the app crashed on you, Ry B! That’s frustrating for us, too. Please email us at member-realtions@frontdoor.com and we will get you signed up. 

G Scott's profile image
G Scott 
2 years ago

Not good at all, hits you up for a $25 dollar a year. Sorry Charlie 

Business response:

Hi, G. Thank you for reaching out. Remember, your first video chat is free. We’d love for you to connect with one of our Experts to help solve a home repair and maintenance need, or just answer questions you may have. Try it out and let us know what you think! 

Harper Lee Mckinsey's profile image
Harper Lee Mckinsey 
2 years ago

we were disconnected. I'm sure I would have been helped otherwise I'm sure. 

Business response:

Hi Harper. Welcome to Frontdoor! We appreciate your membership and your feedback. Remember if you need us, we’re just a quick video chat away. 

Lisa Dickson's profile image
Lisa Dickson 
2 years ago

Scam 

Business response:

Thanks for taking the time to let us know about your experience, Lisa. We are truly sorry to hear it did not meet your expectations. Our Experts average 19 years of experience across all trades. They are truly professionals at their craft and helping homeowners solve home repair and maintenance needs. We hope you’ll give us another try! 

Michelle Tackett's profile image
Michelle Tackett 
2 years ago

they make u pay 

Business response:

Hi Michelle. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Theron Grissman's profile image
Theron Grissman 
2 years ago

Can't even create an account. This app isn't worth the time. I'll never use this because I just deleted it. 

Business response:

We’re sorry you’re having issues signing up, Theron. Your membership is important to us. Please email member-relations@frontdoor.com so we can help get you signed up and ready to use your video chat. 

Monica Lakind's profile image
Monica Lakind 
2 years ago

Havkers 

Business response:

We’re sorry for the frustrating experience and would like the opportunity to help, Monica. Please email us at member-relations@frontdoor.com so we can help you. 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.8 star rating with 1,281 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is closed now. It will open tomorrow at 9:00 a.m.