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Frontdoor, Inc.

3.8
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,292 reviews
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G Scott's profile image
G Scott 
2 years ago

Not good at all, hits you up for a $25 dollar a year. Sorry Charlie 

Business response:

Hi, G. Thank you for reaching out. Remember, your first video chat is free. We’d love for you to connect with one of our Experts to help solve a home repair and maintenance need, or just answer questions you may have. Try it out and let us know what you think! 

Harper Lee Mckinsey's profile image
Harper Lee Mckinsey 
2 years ago

we were disconnected. I'm sure I would have been helped otherwise I'm sure. 

Business response:

Hi Harper. Welcome to Frontdoor! We appreciate your membership and your feedback. Remember if you need us, we’re just a quick video chat away. 

Lisa Dickson's profile image
Lisa Dickson 
2 years ago

Scam 

Business response:

Thanks for taking the time to let us know about your experience, Lisa. We are truly sorry to hear it did not meet your expectations. Our Experts average 19 years of experience across all trades. They are truly professionals at their craft and helping homeowners solve home repair and maintenance needs. We hope you’ll give us another try! 

Michelle Tackett's profile image
Michelle Tackett 
2 years ago

they make u pay 

Business response:

Hi Michelle. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Theron Grissman's profile image
Theron Grissman 
2 years ago

Can't even create an account. This app isn't worth the time. I'll never use this because I just deleted it. 

Business response:

We’re sorry you’re having issues signing up, Theron. Your membership is important to us. Please email member-relations@frontdoor.com so we can help get you signed up and ready to use your video chat. 

Monica Lakind's profile image
Monica Lakind 
2 years ago

Havkers 

Business response:

We’re sorry for the frustrating experience and would like the opportunity to help, Monica. Please email us at member-relations@frontdoor.com so we can help you. 

Carol Egan's profile image
Carol Egan 
2 years ago

Error 

Business response:

We’re sorry for the frustrating experience and would like the opportunity to help, Carol. Please email us at member-relations@frontdoor.com so we can help you. 

Chuck D's profile image
Chuck D 
2 years ago

I was searching the internet because I was trying to install a door camera on my front door that's when your add came up (Frontdoor). So that is why I'm not interested in your service. Thank you! 

Business response:

Our app provides access to Experts with an average of 19 years of experience across all trades, Chuck. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Dawnie Oberlies's profile image
Dawnie Oberlies 
2 years ago

😡THIS APP IS A SCAM. THE AD IS A LIE.IT SAYS THERES CHRISTIAN (GOSPEL MUSIC WITH NO ADS) THERES NO MUSIC! & NOTHING CHRISTIAN 9N THIS APP!! ITS A BUSINESS APP.FALSE ADVERTISING!!! JUST TO GET PEOPLE TO COME HERE & BE SCAMMED BY THEM. 

Business response:

Thank you for reaching out. We have experts across five trades who are ready to help you with your home repair or maintenance needs. Don’t spend time searching the internet for a fix. Video chat with one of our certified Experts in real-time and get your questions answered. 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.8 star rating with 1,292 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is closed now. It will open tomorrow at 9:00 a.m.