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Frontdoor, Inc.
- Business Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terribly
Business response:
Hello Salvatrice. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you.
I bought an electronic device. Instructions said to go to playstore and search for a certain thing. I did and it came up, so I pressed install. Came up with this. Turns out this is a sponsored deal which you have to pay to use. Seems like a scam to me, since it tricked me into installing it.
Business response:
We’re sorry for the frustrating experience and would like the opportunity to help, James. Please email us at member-relations@frontdoor.com so we can help you.
I did not want this app
Business response:
Hi Vishwambhar. Thanks for taking time to share your experience. We are truly sorry to hear it did not meet your expectations. Our Experts average 19 years of experience across all trades. They are truly professionals at their craft helping homeowners nationwide solve home repair and maintenance needs. We hope you’ll give us another try!
Accidentally installed app and quickly Uninstalled it. I tried to contact the front door but only found a privacy email. Says they have a way to delete data, but all communications do not have any contacts or unsubscribe links, and I've found no way to delete the account. How do I delete the accidental account?
Business response:
Hello Mark. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you.
Really hard to cancel even with basic membership.
Business response:
We’re sorry for the frustrating experience and would like the opportunity to help, Keri. Please email us at member-relations@frontdoor.com so we can help you.
Waste of time & money. Too many steps to program devices. Not worth it. Unable to use unless you purchase a $25 yearly plan. I don't trust them, they may try to take more than that. I already bought the product 🥶. Gonna go with Ring.hmmmmm
Business response:
Thanks for taking the time to let us know about your experience. We are truly sorry to hear it did not meet your expectations. Our Experts average 19 years of experience across all trades. They are truly professionals at their craft helping homeowners all over the nation solve home repair and maintenance needs. We hope you’ll give us another try!
FYI
Business response:
Hi Ebony. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you.
Yryong to get u to purchase stuff and not even the right app for what they are advertising
Business response:
We’re sorry for the frustrating experience and would like the opportunity to help, Lauren. Please email us at member-relations@frontdoor.com so we can help you.
I don't understand what this app is used for.
Business response:
Our app provides access to Experts with an average of 19 years of experience across all trades, Miss Pinkie Lee. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more.
Frequently asked questions about Frontdoor, Inc.
How is Frontdoor, Inc. rated?
Frontdoor, Inc. has a 3.8 star rating with 1,292 reviews.
When is Frontdoor, Inc. open?
Frontdoor, Inc. is closed now. It will open tomorrow at 9:00 a.m.