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Frontdoor, Inc.

3.8
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,266 reviews
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Pat L's profile image
Pat L 
a year ago

Installed, created log-in & password, received email confirming, tried to log in and all it does is takes me back to the verify page. Cannot log-in. 

Business response:

Hi Pat. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Salvatrice Rosenzweig's profile image
Salvatrice Rosenzweig 
a year ago

Terribly 

Business response:

Hello Salvatrice. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

James Miller's profile image
James Miller 
a year ago

I bought an electronic device. Instructions said to go to playstore and search for a certain thing. I did and it came up, so I pressed install. Came up with this. Turns out this is a sponsored deal which you have to pay to use. Seems like a scam to me, since it tricked me into installing it. 

Business response:

We’re sorry for the frustrating experience and would like the opportunity to help, James. Please email us at member-relations@frontdoor.com so we can help you. 

Vishwambhar Pandey's profile image
Vishwambhar Pandey 
a year ago

I did not want this app 

Business response:

Hi Vishwambhar. Thanks for taking time to share your experience. We are truly sorry to hear it did not meet your expectations. Our Experts average 19 years of experience across all trades. They are truly professionals at their craft helping homeowners nationwide solve home repair and maintenance needs. We hope you’ll give us another try! 

Mark Gavett's profile image
Mark Gavett 
a year ago

Accidentally installed app and quickly Uninstalled it. I tried to contact the front door but only found a privacy email. Says they have a way to delete data, but all communications do not have any contacts or unsubscribe links, and I've found no way to delete the account. How do I delete the accidental account? 

Business response:

Hello Mark. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Keri Bradley's profile image
Keri Bradley 
a year ago

Really hard to cancel even with basic membership. 

Business response:

We’re sorry for the frustrating experience and would like the opportunity to help, Keri. Please email us at member-relations@frontdoor.com so we can help you. 

Broken NoMore's profile image
Broken NoMore 
a year ago

Waste of time & money. Too many steps to program devices. Not worth it. Unable to use unless you purchase a $25 yearly plan. I don't trust them, they may try to take more than that. I already bought the product 🥶. Gonna go with Ring.hmmmmm 

Business response:

Thanks for taking the time to let us know about your experience. We are truly sorry to hear it did not meet your expectations. Our Experts average 19 years of experience across all trades. They are truly professionals at their craft helping homeowners all over the nation solve home repair and maintenance needs. We hope you’ll give us another try! 

Ebony's profile image
Ebony 
a year ago

FYI 

Business response:

Hi Ebony. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Lauren Algeo's profile image
Lauren Algeo 
a year ago

Yryong to get u to purchase stuff and not even the right app for what they are advertising 

Business response:

We’re sorry for the frustrating experience and would like the opportunity to help, Lauren. Please email us at member-relations@frontdoor.com so we can help you. 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.8 star rating with 1,266 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is closed now. It will open at 9:00 a.m.