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Frontdoor, Inc.

3.8
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,266 reviews
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Katie Huener's profile image
Katie Huener 
2 years ago

Not a free app 

Business response:

We are sorry you are experiencing an issue within the app, Katie. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Sherika moore's profile image
Sherika moore 
2 years ago

Does not have coverage in my area. The programming is difficult to set up, they get you by the plans. 

Business response:

We are sorry you are experiencing an issue within the app, Sherika. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Jeff Deatherage's profile image
Jeff Deatherage 
2 years ago

It don't work 

Business response:

We are sorry you are experiencing an issue within the app, Jeff. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Aaron Thomas's profile image
Aaron Thomas 
2 years ago

Purchased this Cync Smart Plug today with the sole purpose of controlling a lamp. After 30 minutes, the app finally accepted my email and let me set up an account. Once the account was finally set up , there was no option to add a device. The only options I have seen so far is useless upsales. 

Business response:

We are sorry you are experiencing an issue within the app, Aaron. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

April Cook's profile image
April Cook 
2 years ago

Email verification to register doesn't work even after updating and resending. Just repeats the verification process over and over. Can't reply to the verification email to inform anyone, so here's my review - broken apps with no immediate customer support get 1 star. 

Business response:

We are sorry you are experiencing an issue within the app, April. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Stephanie Gilmore's profile image
Stephanie Gilmore 
2 years ago

Not interested 

Dave Oare's profile image
Dave Oare 
2 years ago

Sucked 

Business response:

Thank you for the feedback, Dave. We are sorry to hear about your experience. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details. 

Herlinda Gutierrez's profile image
Herlinda Gutierrez 
2 years ago

It is a terrible app 

Business response:

We are sorry you are experiencing an issue within the app, Herlinda. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Gail Wisdom's profile image
Gail Wisdom 
2 years ago

This app was difficult to set up and didn't offer what it said it would. 

Business response:

We are sorry you are experiencing an issue within the app, Gail. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.8 star rating with 1,266 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is closed now. It will open at 9:00 a.m.