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Frontdoor, Inc.

3.8
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,275 reviews
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Gail Wisdom's profile image
Gail Wisdom 
2 years ago

This app was difficult to set up and didn't offer what it said it would. 

Business response:

We are sorry you are experiencing an issue within the app, Gail. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Dwight Canyon's profile image
Dwight Canyon 
2 years ago

PayPal is what I am interested in.... not front door. 

Candy's profile image
Candy 
2 years ago

Unable to open frustrated 

Business response:

We are sorry you are experiencing an issue within the app, Candy. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

poncho pelayo's profile image
poncho pelayo 
2 years ago

Don't work 

Business response:

We are sorry you are experiencing an issue within the app, Poncho. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Mary Ann Grantuskas's profile image
Mary Ann Grantuskas 
2 years ago

All I wanted to do is change the light bulb, got nowhere 😒 

Business response:

Thank you for the feedback, Mary Ann. We are sorry to hear about your experience. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details. 

James Cook's profile image
James Cook 
2 years ago

FRONTDOOR IS A SCAM. I used to work for them; this company is nothing but a massive scam. If you have a contract with them, read the fine print! You'll want to cancel. My previous position with them involved going over fine print with customers to explain to them why FrontDoor would not be helping them even though it's the whole reason they have the service. They profit off of you by promising insurance that they later use loopholes to get out of covering. 

Lee Slocum's profile image
Lee Slocum 
2 years ago

misleading ad 

Business response:

Thank you for the feedback, Lee. We are sorry to hear about your experience. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details. 

Gene Mendicki's profile image
Gene Mendicki 
2 years ago

It doesn't work 

Business response:

We are sorry you are experiencing an issue within the app, Gene. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

patricia manuel's profile image
patricia manuel 
2 years ago

My Samsung app was hacked 

Business response:

We are sorry you are experiencing an issue within the app, Patricia. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.8 star rating with 1,275 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is closed now. It will open tomorrow at 9:00 a.m.