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Frontdoor, Inc.

3.8
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,275 reviews
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John Fitzgerald's profile image
John Fitzgerald 
2 years ago

Couldn't get past email verification, created account, got a verification email clicked the link it brought me back here.got back to login screen , entered my info and it took me back to verify email. Tried to re-create account, it said I already have an account and took me back to login screen which took me back to verify email. Your app sucks, 1 star. 

Business response:

We are sorry you are experiencing an issue within the app, John. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

CYCO CID 88 (Cid)'s profile image
CYCO CID 88 (Cid) 
2 years ago

I give it that cuz I had to give its not on this app sucks won't even let you get in login or create developer need to go back to school and learn how to developed working at 

Business response:

We are sorry you are experiencing an issue within the app, Cyco Cid. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

James “Jim” Haskett's profile image
James “Jim” Haskett 
2 years ago

This app requires paid membership to find services. The basic membership offers free tips, which there are many available on YouTube or simple Google search. 

Business response:

We appreciate your feedback, James. We do offer Frontdoor Basic, which offers the first video chat for free. Please visit www.frontdoor.com to find a plan that works for you. 

Melissa “Melly” Rodriguez's profile image
Melissa “Melly” Rodriguez 
2 years ago

I was looking for an app like thumbtack. I thought this would be better with the video chat feature but thumbtack is free and this app is not free to use. I thought it would have things you can do for free but more if you get the other packages and you would get to choose but nope it is not free at all. Just a waste of my time. 

Business response:

We appreciate your feedback, Melissa. We do offer Frontdoor Basic, which offers the first video chat for free. Please visit www.frontdoor.com to find a plan that works for you. 

Carolyn Pspk's profile image
Carolyn Pspk 
2 years ago

Cant wven get to point where it translates anything with all the damn ads 

Business response:

We are sorry you are experiencing an issue within the app, Carolyn. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Tammy Ward (Tetona)'s profile image
Tammy Ward (Tetona) 
2 years ago

Won't work at all 

Business response:

We are sorry you are experiencing an issue within the app, Tammy. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

John Branson's profile image
John Branson 
2 years ago

I signed up and was sent an email to verify my email address. I click on the link and it takes me to Google Play asking me to setup on new devices. 

Business response:

We are sorry you are experiencing an issue within the app, John. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

jimmy lawrence's profile image
jimmy lawrence 
2 years ago

No way can most people even turn a screw driver much less have someone on a phone fix there appliance.i been doing appliance repair for 40 years.this app is a disgrace to my trade.all this app is after is your money.dont get shocked or cut call a real expert not these fools 

Max's profile image
Max 
2 years ago

Deleted 

Business response:

Thank you for the feedback, Max. We are sorry to hear about your experience. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details. 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.8 star rating with 1,275 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is closed now. It will open tomorrow at 9:00 a.m.