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Frontdoor, Inc.

3.8
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,292 reviews
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John Robinson's profile image
John Robinson 
2 years ago

Went all the way through sign up to figure out it's a $30 membership fee. I'd rather just call my dad. 

Business response:

We appreciate your feedback, John . We do offer Frontdoor Basic, which offers the first video chat for free. Please visit www.frontdoor.com to find a plan that works for you. 

Erick McBride's profile image
Erick McBride 
2 years ago

𝒊𝒕 𝒅𝒐𝒆𝒔𝒏'𝒕 𝒘𝒐𝒓𝒌 𝒚𝒂'𝒍𝒍, 𝒃𝒆𝒂𝒖𝒕𝒊𝒇𝒖𝒍 𝒂𝒑𝒑 𝒕𝒉𝒐 

Business response:

Thank you for the feedback, Erick. We are sorry to hear about your experience. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details. 

Richard Starr's profile image
Richard Starr 
2 years ago

No way this app is rated 4 stars when at least 50% of the 345 reviews are 1 star... And yeah the app is just a money grab 

Business response:

Thank you for the feedback, Richard. We are sorry to hear about your experience. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details. 

John Girardi's profile image
John Girardi 
2 years ago

installed, signed up, created account, cant login in. App freezes. Will try in a few months, maybe they will fix it by then 

Business response:

We are sorry you are experiencing an issue within the app, John. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Don Berry's profile image
Don Berry 
2 years ago

I verified the email when I try to log in the app it takes me right back to verify email how often do I have to do this 

Business response:

We are sorry you are experiencing an issue within the app, Don. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Wet towel's profile image
Wet towel 
2 years ago

i hate new businesses which is why I give this app ONE STAR!!!!!!! 

Business response:

Thank you for the feedback. We are sorry to hear about your experience. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details. 

RODDIE GOLDEN's profile image
RODDIE GOLDEN 
2 years ago

Did not perform for what I needed 

Business response:

Thank you for the feedback. We are sorry to hear about your experience, Roddie. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details. 

John Fitzgerald's profile image
John Fitzgerald 
2 years ago

Couldn't get past email verification, created account, got a verification email clicked the link it brought me back here.got back to login screen , entered my info and it took me back to verify email. Tried to re-create account, it said I already have an account and took me back to login screen which took me back to verify email. Your app sucks, 1 star. 

Business response:

We are sorry you are experiencing an issue within the app, John. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

CYCO CID 88 (Cid)'s profile image
CYCO CID 88 (Cid) 
2 years ago

I give it that cuz I had to give its not on this app sucks won't even let you get in login or create developer need to go back to school and learn how to developed working at 

Business response:

We are sorry you are experiencing an issue within the app, Cyco Cid. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com. 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.8 star rating with 1,292 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is closed now. It will open at 9:00 a.m.