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Frontdoor, Inc.
- Business Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm only giving it one star because it doesn't open up. I have confirmed my email 3 times!! And it's still not opening up.
Business response:
We are sorry you are experiencing an issue within the app, Bernard. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com.
Went all the way through sign up to figure out it's a $30 membership fee. I'd rather just call my dad.
Business response:
We appreciate your feedback, John . We do offer Frontdoor Basic, which offers the first video chat for free. Please visit www.frontdoor.com to find a plan that works for you.
𝒊𝒕 𝒅𝒐𝒆𝒔𝒏'𝒕 𝒘𝒐𝒓𝒌 𝒚𝒂'𝒍𝒍, 𝒃𝒆𝒂𝒖𝒕𝒊𝒇𝒖𝒍 𝒂𝒑𝒑 𝒕𝒉𝒐
Business response:
Thank you for the feedback, Erick. We are sorry to hear about your experience. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details.
No way this app is rated 4 stars when at least 50% of the 345 reviews are 1 star... And yeah the app is just a money grab
Business response:
Thank you for the feedback, Richard. We are sorry to hear about your experience. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details.
installed, signed up, created account, cant login in. App freezes. Will try in a few months, maybe they will fix it by then
Business response:
We are sorry you are experiencing an issue within the app, John. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com.
I verified the email when I try to log in the app it takes me right back to verify email how often do I have to do this
Business response:
We are sorry you are experiencing an issue within the app, Don. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com.
i hate new businesses which is why I give this app ONE STAR!!!!!!!
Business response:
Thank you for the feedback. We are sorry to hear about your experience. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details.
Did not perform for what I needed
Business response:
Thank you for the feedback. We are sorry to hear about your experience, Roddie. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details.
Couldn't get past email verification, created account, got a verification email clicked the link it brought me back here.got back to login screen , entered my info and it took me back to verify email. Tried to re-create account, it said I already have an account and took me back to login screen which took me back to verify email. Your app sucks, 1 star.
Business response:
We are sorry you are experiencing an issue within the app, John. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com.
Frequently asked questions about Frontdoor, Inc.
How is Frontdoor, Inc. rated?
Frontdoor, Inc. has a 3.8 star rating with 1,266 reviews.
When is Frontdoor, Inc. open?
Frontdoor, Inc. is open now. It will close at 6:00 p.m.