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Frontdoor, Inc.
- Business Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don't care about your app.one of your techs came to my house to look at my refrigerator.he said it needed a condenser.i have a home service plan and they require a estimate with the company name and address,my name and address and a diagnosis of whats wrong.the tech left me text with company name,my name and list of items my refrigerator needs.they would'nt accept it.i waited 8 days for them to send me a estimate that my home service plan would accept.i'm still waiting.i called another tech.
Business response:
Thank you for the feedback James. We are sorry to hear about your experience. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at member-relations@frontdoor.com to provide more details.
Too difficult to even try. Deleting it now. Waste of my time.
Business response:
We are sorry you are experiencing an issue within the app, Rebecca. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com.
After spending 10min inputting my personal info and going over the optional upgrades & legal info It stopped after the first screen asking what my appliance brand was. A nice waste of my Saturday morning. I googled a local shop and they just answered my call. A bonus in they explained how fix it for free. My circuit was tripped in the basement.
Business response:
Thank you for the feedback. We are sorry to hear about your experience Don. We would like to learn more, so we can deliver a better experience in the future. Please reach out to us at survey_feedback@frontdoor.com to provide more details.
Most of the 5 star reviews are from people who work at the app. There are no actual experts on this app. If you need help with something in your home, support a local business and hire a real professional. This is a waste of time.
Business response:
D, we are proud to have qualified professionals, each with an average of 20 years’ experience. All new Frontdoor App users receive a free video chat with an expert, as we welcome the opportunity to help with something in your home.
Spam
Business response:
Thanks for opening the Frontdoor San. We appreciate the time you took to leave us a comment.
1 star for literally having an ad show up on every break of the Yankees game today
Business response:
Thank you for the feedback Jaymes.
Another app subscription that you have to pay for. People these add up!!!
Business response:
We appreciate your feedback Brian. We do offer Frontdoor Basic, which offers the first video chat for free. Please visit https://www.frontdoor.com/ and find your plan.
Will not open
Business response:
We are sorry you are experiencing an issue within the app Lynda. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at survey_feedback@frontdoor.com.
Set up the app and still would not let me in. Changed password and still did not let me in. WASTE OF TIME.
Business response:
We are sorry you are experiencing an issue within the app. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at survey_feedback@frontdoor.com.
Frequently asked questions about Frontdoor, Inc.
How is Frontdoor, Inc. rated?
Frontdoor, Inc. has a 3.8 star rating with 1,281 reviews.
When is Frontdoor, Inc. open?
Frontdoor, Inc. is closed now. It will open tomorrow at 9:00 a.m.