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GAINSCO Auto Insurance
About this business
GAINSCO Inc., is a property and casualty insurance holding company. Through our insurance brand, GAINSCO Auto Insurance®, we concentrate our efforts on the nonstandard personal automobile market, specializing in minimum-limits personal auto insurance. GAINSCO was established in 1978 as a Texas corporation and is based in Dallas, with a regional office in Miami. Our insurance operations are conducted through MGA Insurance Company Inc., a Texas corporation.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Desiree (Employee # TXDC24) was very polite and helpful, even when I was a very grumpy caller. She listened to my [rather petty] tirade on the phone, then diligently done her best to resolve my complaint. I called angry and cantankerous; by the time we completed the call, Desiree had made me a happy customer. This employee is an awesome customer service professional, and will be an asset to any company she works for. Two thumbs up for cooling my temper down and solving my complaint! Please relay my compliments on Desiree's c... read more
I just want to say , Dottie is Excellent and great at what she does!!!!! Thank You Dottie for your help!!!!! I Appreciate You!!!!!
Needed some help for a client and CSR Zack and Supervisor Nia not only were able to help me but were VERY profession even in explaining customer options I didn't think possible and showed they do go able and beyond to make sure needs of the customer are meet
Bertha Rodriguez is a true gift to our office. She is a joy to work with and always helps out with anything we need for our clients. She is the BEST!!
I have nothing but PRAISE for Bertha Rodriguez as far as help with any of our clients. She is johnny on the spot to get answers to questions and to help with any needs we have with our customers. There so many times that customer service people will give an answer to an agent just to get you off of the phone and I will say I have never had Bertha do that as she digs into the situation to find out what the real problem is and how she can help our office. All I can say is you have a keeper and I am so glad I have her workin... read more
AWESOME CUSTOMER SERVICE. As an Agent, Great experience with representative Alejandrina, very understanding and helpful.
Wonderful customer experience from Elizabeth!!!
Great customer service from Elizabeth!!! She had a wonderful attitude and great plan knowledge
I called Customer Service and spoke with Christina G. And Raphael C. And both were very friendly, efficient, and thorough in helping me and providing information. This is the first time I have called this company and I do not dread calling again should I ever have to do so.
Frequently asked questions about GAINSCO Auto Insurance
How is GAINSCO Auto Insurance rated?
GAINSCO Auto Insurance has a 4.9 star rating with 2,716 reviews.
When is GAINSCO Auto Insurance open?
GAINSCO Auto Insurance is open now. It will close at 8:00 p.m.