Gentle Dental Community San Francisco

Tom B. 

on Yelp

14 years ago

I was willing to overlook that this place is rundown, smells a bit and has a ever-changing staff because it's in walking distance of my house. But the last time I was there the care was so bad it bordered on Victorian torture. Because I was so miserable on my way out the receptionist told me that they were "waiving" the outstanding fees. I was reassured by the fact that they seemed to have understood their mistake and was willing to make things right. ... Until they started sending me bills. I finally just paid it fearing... read more

Roger G. 

on Yelp

14 years ago

i have a very bad experience with them. This place is a scam. I have 2 insurance with my two jobs, still they try to bill me out of the services they rendered which was already paid by my insurance.... really...really bad plus their dentist are not good. THEY ARE NOT GENTLE.!!! They perform a deep cleaning to me and my wife... instead of getting betting it gets worse..i feel really uncomfortable..the department of health should check their work performance. BEWARE!!! 

Marina B. 

on Yelp

14 years ago

There office is the biggest unorganized group of "professionals" that I have ever had to deal with. If you need paper work or referrals forget about it. I tried to speak with the manager about the runaround they were giving but she was always "with a patient" or "out of town." My fiance tried to get a call back for almost a year concerning what turned out to be (according to his new dentist) a completely unnecessary skin graft surgery that the gentle dentist said he should get! This place is a HOT MESS! 

Michael J. 

on Yelp

14 years ago

When I go to a dentist as a new customer I expect to be treated kindly and with respect. That did not happen at Gentle Dental, The receptionist was very disrespectful as well as unhelpful when it came to explaining there "payment plan" when I found out that they wanted you to pay for everything before they did any work I was shocked. And the receptionist treated me as though i was so Vagabond off the street. It is very easy to see that the staff is not happy, and that easy to see in the way they handle customer servic... read more

Charlie K. 

on Yelp

15 years ago

As soon as you walk through the doors, it smells like urine!!!! So gross. I only went because it was 2 blocks away from job, so it was extremely convenient; but o so dirty :( I'm already freaked out at going to the dentist, it doesn't help to see dusty old equipment being put in your mouth. Nuff said :/ 

Ann B. 

on Yelp

15 years ago

My last appointment left me with a $200 estimate for a deep cleaning procedure and a $600 crown estimate. So I called my insurance to ask about coverages. I know dental work can be expensive, but something about the situation was bugging me. Insurance told me that the fanciest crown should cost me no more than $200 out of pocket, and that the deep cleaning is covered. Then the person on the other end of the phone guessed that I was going to a Gentle Dental practice, and suggested I seek out a second opinion. I am doing just... read more

The Hangry Chef O. 

on Yelp

15 years ago

WHY DIDN'T I READ YELP FIRST?!?!! this place is a total SCAM. i arrived at gentle dental a little bit early at and waited FOREVER. by forever, i mean 1 hour and a half. had i not asked the receptionist where the dentist was, i would have rotted away on the waiting room chair. somehow 3-4 people who came way later after i arrived were seen first before me!?!? what the...? once i finally got the receptionist's attention, i got my xrays done. when i walked towards the xray machine, i immediately noticed how run-down, dirty a... read more

picasso f. 

on Yelp

15 years ago

We visit several times,horrible service We received at the Mission street Gentle Dental .This place smells.don`t try to be on time for your appointment you ll wait for a while.I can not suggest anyone.worst dental place ever in my entire life.don`t even try.pleaseeee! 

Bert M. 

on Yelp

15 years ago

They refused to give me the cleaning covered by my insurance, insisting that I needed a deep-cleaning that would cost thousands of dollars. I could see straight through the BS, so I went to another dentist, who told me my teeth and gums were perfectly healthy. The agenda of this place is to find ways to gouge you and your insurance company out of money by swindling you into expensive procedures that you don't need. They misguidedly use this tactic rather than investing in updating their office (and eliminating the veterina... read more