Gentle Dental Community San Francisco

Maria R. 

on Yelp

8 years ago

I booked an appointment months ahead, when it came time for my appointment I got a call the day before to tell me that they overbooked...they did not care to rebook. What great service... 

Fiona F. 

on Yelp

8 years ago

I am not a picky person, but this place sucks. There is nothing "gentle" about it! I scheduled an appointment 4 MONTHS in advance. They said they were overbooked from merging with another clinic or whatever. Fine. 4 months later, they call to confirm my appointment and it got entered into their system at the wrong time! No apology at all. Next available was another 2 MONTHS out, which was not ideal, but I said okay. Finally, the appointment rolls around... 9am, first of the day, and they're already running late. First, I g... read more

Claire D. 

on Yelp

8 years ago

I am writing this review only for a sense of responsibility to other people who might consider going here. DO NOT GO HERE UNDER ANY CIRCUMSTANCES. I had a number of procedures a few years ago, including a crown, several cavities and gum deep cleaning, which now I believe were totally unnecessary, and have essentially all had to be redone. Imagine- getting dental work done that you don't even need-?! The process of getting the crown here was unspeakably nightmarish and drawn out. The fillings and crown I received from here ha... read more

Christine W. 

on Yelp

8 years ago

I wish I could give this place zero stars. STAY AWAY FROM HERE. Do anything you can to get a completely different dentist before these people even have the chance to open your mouth and look inside. I had half a tooth fall out randomly (never have had a cavity in my life), and I went to this dentist since it was the automatically assigned dentist office by my insurance. After using an ancient x-ray machine to check out my teeth, the dentist told me my teeth looked great but that I should get braces. She started to talk to ... read more

Shelby R. 

on Yelp

8 years ago

I was scheduled for a 9am cleaning appt. When I arrived they had paperwork to fill out - ok, pretty standard and took 2 minutes. I had it complete BY the scheduled time. Was told my chart was taken back and I'd be called back in a few minutes. Fast forward 30 minutes (during which multiple hygienists and what seemed to dentists walked up and down the hallway peering out at us in the waiting room and gossiping loudly, but addressing none of us and appearing to literally just be socializing....) - I go to check in on what... read more

Kevin C. 

on Yelp

8 years ago

First, they told me to come in on the following Tuesday. I gave them my insurance information, and then asked if they had a later appointment on the same day. They said their next appointment for new patients was a month later. I said no, I'll keep the first time. I show up, and they had moved it to the month later appointment. Jump forward a month, and they said they needed my insurance info prior to my first visit. Odd, because I already gave it to them. They called back and I said I had given it to them already. Th... read more

molly m. 

on Yelp

9 years ago

My wife went in for a cleaning. She has a heart problem so it is very important that her gums not be cut. Her dentist used the water jet on her and cut the crap out of her gums. She went to a another dentist in the office a few days later to show the cuts and was not ever issued any apology. Stay away. 

Nasim F. 

on Yelp

9 years ago

This is the most horrible Dental clinic I have been to. The office is old and dirty. The reception is not too organized and I have received some rude and threatening voicemails from them. Unfortunately, they also definitely want to make money and given the inconsistency between their own different dentists I can't trust them 

Mario E. 

on Yelp

9 years ago

The receptionists were so rude. They ignored me for a bit when I walked in, then told me I didn't have an appointment even though they had texted me on two separate occasions and I had confirmed both. They then went on to say they canceled it the day before because they couldn't confirm my insurance but offered no resolution. I showed them my insurance card with their name printed on there and they said they could schedule a new appointment for the future. The whole situation was rude and inconsiderate of the fact that I had... read more