Gentle Dental Community San Francisco

Eric P. 

on Yelp

12 years ago

Due to previous bad experience with another Aetna Dentist, I called this office not once, but twice, and each time clearly expressed my desire to have my teeth cleaned during my visit and was assured both times that would be no problem. LIARS! After taking a 1/2 day off work to drive to SF, then pay to park, this dental office tried the bait & switch (we can only do an X-Ray, not a cleaning like we promised, you would have to make a 2nd, separate appointment for that). I know my Aetna insurance is not good, but I didn't k... read more

Bitter J. 

on Yelp

12 years ago

Unfortunately, I'm forced to downgrade my review after a string of poor experiences with Gentle Dental. I still think Dr. Muzikar is a fine dentist, but the office has gone downhill. I recently developed an infection in an old root canal, which led to a series of unpleasant procedures. The care coordination at Gentle Dental was not very good, and I had to call back repeatedly to get information about which specialist to see in which order. Since I was in anyway, I had a checkup by one of the newer dentists, who was, ahem, de... read more

Linda V. 

on Yelp

13 years ago

Years of dental paranoia coupled with terrible childhood orthodontics left me with my teeth in very bad shape. Gentle Dental told me I would need to have all my teeth extracted for dentures or implants. They told me the broken pieces in my mouth were "managed neglect." When I came to them in intense pain and swelling from an abscess, they refused to even prescribe antibiotics until I saw a surgeon to remove it. To fix it would cost between $30,000 and $120,000 depending on whether I wanted dentures or implants. I got a sec... read more

Bunny V. 

on Yelp

13 years ago

AFTER SEEING THEM I AM CURRENTLY SEEKING A SECOND OPPINION OK, So I was assigned to Dr Sahar Dadvand from my dental HMO. I had read the yelp reviews of this office but thought I would try anyway as SHE had good reviews on another . When I called to schedule my appointment, the women I spoke too was very nice and I was thinking the reviews must be old or wrong. I arrived and filled out my paper work and waiting. About 15 minutes later I was taken for X-rays. Their technology is rather out dated (particularly compared to ... read more

P G. 

on Yelp

13 years ago

I went to Gentle Dental to have chipped and deteriorating front caps replaced. Mind you these caps were 22+ years old and I have insurance that covers replacement caps every 5 years with a 20% cost to me. I was told my bill would be over 12K to replace caps, etc. What amazed me is that my work was considered "cosmetic" and that I would have to foot the bill myself....no insurance? I have great insurance and when I called the insurance company they said there would have been no problem since my caps were 20+ years old. K... read more

james w. 

on Yelp

13 years ago

I went to Gentle Dental last year because I knew my teeth were in need of some care. After an initial consultation (after which my dentist passed out right in front of me, no joke she literally just ran into the wall and fell over) I went back for a deep cleaning that cost me around $450. I was told I needed to see a specialist for some gum issues. I went back, saw the specialist, paid for the specialist's fees and was later billed for the same fees. No one returned my call regarding that mistake. The dental specialist recom... read more

Matthew J. 

on Yelp

14 years ago

I had been going to a dentist on Sutter for 4 years before going to Gentle Dental on Mission. However, I changed jobs and my old dentist no longer accepted my new insurance provider so I went to Gentle Dental. I made an appointment one month after I had just seen my old dentist (whom I had a great check-up with - no problems at all). When I entered Gentle Dental I was a bit put off by the atmosphere. Not very clean and I sort of felt third world. 1st - X-Rays - extremely uncomfortable. Their was a stool to sit on, no... read more

David R. 

on Yelp

14 years ago

Avoid this place if you can help it. Your teeth are too important to trust to a subpar dental office. They don't seem concerned about how long they keep you waiting. Everytime they recommended a procedure I wondered if I needed it or they were trying to sell me something. When they recommended a crown, I simply couldn't trust them. I went searching for a more experienced dentist with better reviews. Because of another post on this site, I found Dr. Lowe at Lakeside Dental and am thrilled I did. Thank you Yelp! 

Vanessa F. 

on Yelp

14 years ago

My partner and I have been seeing Gentle Dental for quite a few years . My major complain is it's billing system, which is complicated, confusing and seems to designed to over charge the patients. My experience with previous Gentle Dental( out of state) is that they have nice billing coordinates explaining the charge for you and answering the billing questions you prompted. But that's totally a different scenario in G.D. Community S.F. Their billing personal (Linda) gives me a sense of bureaucrat, I am surprising that h... read more