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2494 Mission Street, San Francisco, CA, 94110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I do not recommend this facility. They deserve zero stars. My experience was horrible. Every appointment that I had at this clinic, the dentist tried to upsell me something. That is not the type of patient care that I want. Another issue I have with this facility is that they overcharged me more than once. The first time I got a refund and the other half of the payment I used credit for copays. The second time they overcharged me, I filed a grievance with my dental insurance. I was just so fed up with this Clinic because ... read more
They are the WORST place to get dental care. I filled out 20 pages of paperwork and I thought I would be getting a cleaning same day but nope they had to schedule another appointment which is crazy to me, also handicap persons will not be able to get assistance they have no elevator to help a person. I would avoid this place at all and I never got my cleaning. They just want scam people that is it.
Do not recommend. Dentist hardly treated me like a human, he did not introduce himself, hardly listened to my issue, barley looked at my X-rays or my actual teeth before saying he wouldn't treat me and I had to go elsewhere. He left without answering my questions and a front desk assistant was left to try to help me. Meanwhile I had waited, while in pain, for this appointment and the dentist did nothing to help me or even tell me what might be the issue or why he wouldn't work on the tooth. He refused to look at a fractur... read more
TRUST THE REVIEWS!!!! I had an extremely frustrating experience with Gentle Dental. I switched them to my primary dentist under my HMO plan specifically so I could be seen for a painful tooth after I believed I had chipped it. That process alone required a lengthy call with my insurance. When I arrived, I waited over two hours to be seen. After all that time, the dentist examined my tooth for about five minutes, told me nothing was wrong, and sent me on my way. Later that same evening, I tried to eat and the pain was sev... read more
This place is terrible, and will make you lose faith in humanity. Avoid at all costs. They will go out of their way to scam you. In 2019 they botched some dental work so bad I had to go to another dentist to fix the work. Their screw up costs me thousands of extra dollars, and required an implant because of their poor dental care. Earlier this month I stopped in for some tooth pain, and they were absolutely terrible again, and I walked out after my appointment swearing never to go back. I found another dentist who was ... read more
I came to Gentle for a cleaning and a mouth guard replacement through my DeltaCare HMO plan and was disappointed with my experience. The biggest issue was a lack of transparency around treatment costs. While I was in the chair, a front desk staff member briefly showed me a document and said the total would be $600, without explaining that this was in addition to what I was already paying out of pocket. Several higher-cost treatments were not clearly disclosed or explained, and it was not made clear what was covered by insur... read more
I just want to ensure that people check their insurance against what they are charging you for. This place should be shut down. I tried to send a complaint to everything I could think of and with their BBB rating they really should have some sort of accountability for all of these people they have done wrong. That being said, I had an EXCELLENT experience at 24th street dental which is a private practice, not a corporate one like Gentle Dental is. The doctors were amazing and did not try to upsell me on anything. STAY FA... read more
Con artist. I called said my tooth hurts I need a root canal lady said we have 2 take xrays first 2 see whats going on i said ok but I know for a fact I need a root canal. Went there the doc had zero bedside manners didn't t greet me didnt tell me whats going on the assistant did. The assistant said I had an active infection an the doc would send a rx for antibiotics to cvs i work nights had to keep getting up to call cvs if they got the order than call back to the clinic to remind them by the time they sent the order in th... read more
I've been going here for a couple of years, but decided to find another dentist. This place is horrible. They'll waste your time and come back for multiple visits for what most dentists will do in one visit. The dentist i dealt with today was quite rude, their offices are kind of dingy and dank. Just not a nice place in general
Gentle Dental Community San Francisco has a 3.1 star rating with 685 reviews.
Gentle Dental Community San Francisco is closed now. It will open tomorrow at 8:00 a.m.