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Gentle Dental Community San Francisco
- Dentists
- San Francisco, CA
About this business
Location details
2494 Mission Street, San Francisco, CA, 94110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They said I had a cavity and filled it in. Went to another dentist, turns out I never had a cavity. Don't trust these people.
The dentist is not professional at all. I told him I was recommended for a root canal before putting a crown in, but the doctor insisted that I didn't need one without any test. I did get a grown down there. Now, that tooth has an infection and needs a root canal which was supposed to be done way before. Overall, both the doctor and staff there are noninformative. so, don't go there!
Extremely long wait. I never had to wait over an hour to be seen by the dentist in other practice but was almost sitting here for 1-1.5 hour!Doctor saw me for only a few minutes (maybe 5-10min max) and said a needed a crown. FYI- cleaning is scheduled separately after an initial "eval". Why are we wasting patient times like this? Not a thorough evaluation and was asking his staff if I was the right patient. This is not quality patient care. Proceeded with having me sit down with billing shortly after and asked when I wanted ... read more
DON'T GO HERE. This place is all over the place seriously. After calling numerous places that accepted my insurance, I landed on gentle dental... which ended up being in San Francisco. The location of the place is disgusting, I could barely find the place when I arrived (literal hole in the wall, not the good kind) My first appointment was just an x-ray, the front office is extremely disorganized. After telling me I had 13 cavities, and if I waited much longer they could painfully worsen... they scheduled my next app... read more
Biggest scammers on earth, Don't waste your money and energy with them. They just jacked my Mother in law that is 73 years old in a fake bill worth over $900 and told her they will give a discount in her next service. Totally filing complaints with the board and state for Elderly abuse and fraud
I liked the dentist and dental hygienists, but their front office staff is disorganized and unreliable. They over book causing their patients to wait for long periods after their appointment time. There's been multiple times where I've waited 45 mins to 1 hr 30 mins in their waiting room. They don't have an online booking system or email so you have to call in. One time I tried canceling an appointment, whoever I spoke to said it was confirmed later to find out it wasn't. I've seen other patrons getting upset at their front ... read more
Business response:
Trace Y., Thank you for your feedback. I’m sorry about your experience during your recent visit. We will review your comments with the staff and see what we can do to make your next visit better.
The waiting room is dingy, the bathroom is not great and the floor in the examining room were DIRTY. I waited quite some time for the dentist. He basically looked in my mouth and said OK. I had questions and he was super condescending and patronizing when he answered. I had to ask him to check my gums and do the count and he kept saying "open" like he was furious with me. I have an appointment to go to see their orthodontist and I'm not sure if I'm going to keep it. Overall very unpleasant experience.
I was referred to Gentle Dental after working with another dental office that couldn't offer me anxiety relief for a minor procedure (two fillings). I was told Gentle Dental would be a good alternative since they're trained to work with anxious patients and offer laughing gas. I should've known luck wasn't on my side when the first issues began while trying to schedule a basic new patient appointment. This type of call goes to a call center that was lovely to work with, but has nothing to do with the actual office you visit... read more
I went to Gentle Dental on Geary 2015/2016, at first it seemed okay, I even encouraged my husband to go. After awhile I felt like I'd made a mistake in working with them, especially when they tried to overcharge my husband for his work. It took them 3 times to install the same crown for me without it breaking, losing time from work in the process. The most 'memorable' moment was being sent to their Mission Street office to have a root canal done. The woman did the least painful root canal I've ever had done: however, it was ... read more
Frequently asked questions about Gentle Dental Community San Francisco
How is Gentle Dental Community San Francisco rated?
Gentle Dental Community San Francisco has a 3.1 star rating with 685 reviews.
When is Gentle Dental Community San Francisco open?
Gentle Dental Community San Francisco is closed now. It will open tomorrow at 8:00 a.m.