Gentle Dental Community San Francisco

Madison H. 

on Yelp

2 years ago

BELIEVE the bad reviews & stay away from this place!!!! I tried for 3 years because they were the only office excepting new patents at the time in my insurance group. They have canceled my appointments the morning of 6 times due to the dentist not being there... twice with no call and me showing up. This last scheduled cleaning I had was cancelled due to no doctor and was told my last doctor left so they need to schedule me for an exam to assign a new doctor. I arrive & mention that part of a crown broke off 2 days before s... read more

Terry G. 

on Yelp

2 years ago

This place told my husband he had no infection and let it go for over a month so we went to another dentist and got antibiotics and great care. Do. Ot go to Gentle Dental they don't know what they are doing. 

R L. 

on Yelp

2 years ago

Please please don't cancel my appointment by supposedly leaving a voicemail once; please don't insinuate I'm lying when I show you I have no record of you leaving me a message; please don't patronize me when when you KNEW AHEAD OF TIME that I actually needed a different procedure first and you could have prevented this situation in the first place; please get your act together and don't waste patients' time. 

Rosie H. 

on Yelp

2 years ago

I booked a cleaning months ago, when I arrived they told me it was just a check up and x-ray. Appt was at 9:30 and I left around 11, with about 15 minutes of care, most time was spent on x ray, with a 5 min check up. I then booked a cleaning appt a few weeks later- I noted in my calender the time in front of the receptionist, 4:30pm. Great, as I can miss less work. A week before appt, I receive a confirmation appt, yes, for a 4:30pm cleaning. One day before appt, I was called to confirm again, this time they tell me it's at... read more

Alexander b. 

on Yelp

2 years ago

Can't give 0 stars or I would!! Staff was incredibly rude when I attempted to become a new patient. So I'm going somewhere else!! Phone staff is garbage and should be thrown out. Proceed with extreme caution. 

Tim X. 

on Yelp

2 years ago

WARNING: THEY DO NOT DISCLOSE! X-ray demanded before cleaning done and must be done on DIFFERENT DAYS. Just a hustle to hit your insurance provider. Do not go here. The office location is also very old and dingy. Bad attitude from staff. Gentle Dental sucks! 

Arcene B. 

on Yelp

2 years ago

Don't you dare go to this clinic, it's the worst of the worst! I was looking for a dentist and I stopped at Gentle Dental, 2494 on Mission Street. I arrived with my PDP+ insurance, which covers all my cleanings at almost 100%. After the x-ray, the dentist told me that I needed a deep cleaning and that I would have to pay $656.80 out of pocket, and that the insurance would cover the rest, which was about $300. I found the price exorbitant, but the dentist convinced me (he knows how to convince people)that it was the right t... read more

Curt S. 

on Yelp

2 years ago

They insist that my insurance does not cover my crown, while my insurance company assures me it is covered. When I tried to follow-up, I got different answers and it feels like they are trying to gaslight me. Seems like they just want me to pay out of pocket. 

Gary C. 

on Yelp

2 years ago

Make it a day cause thats how long you'll be there before they actually see you. And there not service animal friendly. Actually made me feel very uncomfortable asking me about my service animal and if I had papers and tags in a full office around a bunch of people. My dogs were being very well behaved when sum ugly woman started Harassing me and asking me for documents saying he's a service animal. Made me feel like she picked a fight with me cause we were acting out ill never go back there.