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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Ordered a new car I could not find a mustang just as I wanted it, so I ordered on through Grapevine Ford. They kept me updated on the process and didn’t pressure me to pay up-front or even a deposit. When the car arrived, they did not insist on the typical dealership “add-ons” I did not want. Their finance dept offered me a very desirable rate. All in all, I’m very pleased and glad I ordered what wanted rather than buying what I could find.
Business response:
Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Jennifer Barger, Customer Loyalty Director
Nice job Purchased new car and Tony was very helpful and we love the new car. This is our second purchase from this dealership and plan on keeping a long term relationship
Business response:
Thank you so much for the review, Jim! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
The best! 6th vehicle I have purchased at Grapevine Ford. Great dealership and always professional salesman. Jared and Zack were the best to work with! I will be back for number 7.
Business response:
I am happy to hear our team was able to help, Mike. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director
Great people at Grapevine Ford We have bought 6 cars/trucks from Grapevine Ford. Matthew Hoopes is the most knowledgeable salesman we have ever come across. He knows everything about each vehicle. He is honest and keeps his word. We keep coming back to Grapevine Ford because of Matthew. Andrew Boaz in financing is a pleasure to work with, as well. Andrew has helped us with numerous deals and he is just a great guy! We love working with both of these guys.
Business response:
Thank you so much for the review, Susan! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Great service. Our sales agent Jo was extremely helpful and friendly showing us each of the Expeditions available on the lot explaining differences in the trim levels and verifying the features installed on each vehicle.
Business response:
I am happy to hear our team was able to help, Randy. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director
Great team Hamza was extremely patient, hard-working, and helpful. Also had a great experience with Devin and our finance representative. Thanks guys! Love the new (to me) gladiator truck.
Business response:
I'm happy to hear it, Brian! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director
Great customer service The salesperson was exceptional. She went above and beyond to make my purchase of an F150 an enjoyable experience. I will recommend Grapevine Ford to everyone.
Business response:
I am happy to hear our team was able to help, Bill. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director
Out of State Customer Very easy online process. My salesperson was knowledgeable, professional and was able to answer questions quickly. There was no sitting and waiting to be taken care of. I recommend this dealership.
Business response:
Thank you so much for the review, Roz! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Overall Good w/ One Exception Overall, good experience. Sales and financing were to deal with. My complaint revolves around a single individual, Zack Ziba. He called me during negotiations and because of our short conversation, I almost didn’t purchase the vehicle. He’s the reason I rated the dealer a 4 star rather than 5 star.
Business response:
Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact me, Jennifer Barger, Customer Loyalty Director, at LoyaltyDirector@GrapevineFord.com.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,275 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.