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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,415 reviews
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Mike Fitz's profile image
Mike Fitz 
3 years ago

The best! 6th vehicle I have purchased at Grapevine Ford. Great dealership and always professional salesman. Jared and Zack were the best to work with! I will be back for number 7. 

Business response:

I am happy to hear our team was able to help, Mike. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director 

Susan Roberson's profile image
Susan Roberson 
3 years ago

Great people at Grapevine Ford We have bought 6 cars/trucks from Grapevine Ford. Matthew Hoopes is the most knowledgeable salesman we have ever come across. He knows everything about each vehicle. He is honest and keeps his word. We keep coming back to Grapevine Ford because of Matthew. Andrew Boaz in financing is a pleasure to work with, as well. Andrew has helped us with numerous deals and he is just a great guy! We love working with both of these guys. 

Business response:

Thank you so much for the review, Susan! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

Randy's profile image
Randy 
3 years ago

Great service. Our sales agent Jo was extremely helpful and friendly showing us each of the Expeditions available on the lot explaining differences in the trim levels and verifying the features installed on each vehicle. 

Business response:

I am happy to hear our team was able to help, Randy. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director 

Brian Turner's profile image
Brian Turner 
3 years ago

Great team Hamza was extremely patient, hard-working, and helpful. Also had a great experience with Devin and our finance representative. Thanks guys! Love the new (to me) gladiator truck. 

Business response:

I'm happy to hear it, Brian! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director 

Bill Shaw's profile image
Bill Shaw 
3 years ago

Great customer service The salesperson was exceptional. She went above and beyond to make my purchase of an F150 an enjoyable experience. I will recommend Grapevine Ford to everyone. 

Business response:

I am happy to hear our team was able to help, Bill. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director 

Roz in Oklahoma's profile image
Roz in Oklahoma 
3 years ago

Out of State Customer Very easy online process. My salesperson was knowledgeable, professional and was able to answer questions quickly. There was no sitting and waiting to be taken care of. I recommend this dealership. 

Business response:

Thank you so much for the review, Roz! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

Jeremieh Johnson's profile image
Jeremieh Johnson 
3 years ago

Overall Good w/ One Exception Overall, good experience. Sales and financing were to deal with. My complaint revolves around a single individual, Zack Ziba. He called me during negotiations and because of our short conversation, I almost didn’t purchase the vehicle. He’s the reason I rated the dealer a 4 star rather than 5 star. 

Business response:

Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact me, Jennifer Barger, Customer Loyalty Director, at LoyaltyDirector@GrapevineFord.com. 

Badg33's profile image
Badg33 
3 years ago

Great experience Salesman was punctual and the buying & financing experience was great! Very easy! Minus 1 star because car wasn’t really clean when we drove off lot… 

Business response:

Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact me, Jennifer Barger, Customer Loyalty Director, at LoyaltyDirector@GrapevineFord.com. 

Carla's profile image
Carla 
3 years ago

Excellent dealership My experience with GFL was exceptional! They were very personalableand professional in every way. Making the deal I needed was easy. In contrast with another dealer I dealt with earlier in the day, GFL did not add any “pork” to the deal or try to con me into buying additions that were not needed. I highly recommend Brandon Walker and GFL! 

Business response:

Thank you so much for the review, Carla! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,415 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open at 7:00 a.m.