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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,275 reviews
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Badg33's profile image
Badg33 
2 years ago

Great experience Salesman was punctual and the buying & financing experience was great! Very easy! Minus 1 star because car wasn’t really clean when we drove off lot… 

Business response:

Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact me, Jennifer Barger, Customer Loyalty Director, at LoyaltyDirector@GrapevineFord.com. 

Carla's profile image
Carla 
2 years ago

Excellent dealership My experience with GFL was exceptional! They were very personalableand professional in every way. Making the deal I needed was easy. In contrast with another dealer I dealt with earlier in the day, GFL did not add any “pork” to the deal or try to con me into buying additions that were not needed. I highly recommend Brandon Walker and GFL! 

Business response:

Thank you so much for the review, Carla! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

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Heather 
2 years ago

Get car detailed before you sign The car was not detailed when we looked at it and we were told it was detailed when we picked it up. I was on a time crunch so drove it home before really looking at it again. It looked like they just vacuumed and washed it. I had to detail the doors seats and back. 

Business response:

Hi Heather. We take customer satisfaction very seriously here at Grapevine Ford, and we’d like to hear more about your experience to see if there is anything we can do to help. Please reach out me, Jennifer Barger, Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com. 

Curtis's profile image
Curtis 
2 years ago

Fantastic Team at Grapevine Ford! Fantastic Team at Grapevine Ford! From Zach and Rashard in sales to Joel in Finance. Overall a great experience and loved working with these great people. 

Business response:

I am happy to hear our team was able to help, Curtis. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director 

Michael's profile image
Michael 
2 years ago

Awesome Experience Rashard, Joel and Zack were some of the most professional people I have ever met. Highly recommend Grapevine Ford! You will not find a better dealership! 

Business response:

Thank you so much for the review, Michael! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

Derek Willms's profile image
Derek Willms 
2 years ago

Grapevine Ford Review They broke everything down for me so I knew exactly what I was paying for. This really helped at the end of the day make our final decision to buy our new car! 

Business response:

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

Jim and Darla's profile image
Jim and Darla 
2 years ago

The best dealership out there. This is our third car purchase since 2018. Our salesman Matthew Hoops is the most awesome salesman I’ve ever dealt with. He has always gotten us in and out quickly. He knows what we want and does a great job getting it for us. The dealership has always been exceptional. They’ve always been easy to work with. The service department always gets us in and out in a reasonable time frame. I wont buy my vehicles anywhere else. 

Business response:

Thank you so much for the review, Jim and Darla! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

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Marissa 
2 years ago

Great service This dealership is top notch and they where so friendly! They worked really hard to find the right vehicle and the right right price. I highly recommend buying vehicle here. 

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director 

Anthony L's profile image
Anthony L 
2 years ago

Customer First Experience I had one of the best car buying experiences that I’ve ever had. From our salesman, Steven Conant to our finance manager, Willie, this has been one of the best car buying experiences and I didn’t have to spend hours at the dealership waiting. Thank you, Grapevine Ford for making this experience a truly “customer first” experience. 

Business response:

Thank you so much for the review, Anthony! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,275 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.