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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,275 reviews
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Ali's profile image
Ali 
2 years ago

Easy process Friendly and helpful people who helped and explained us in detail about the car functionality. The prices still the end was pretty fast and easy 

Business response:

Thank you for your five-star review! 

Rachel's profile image
Rachel 
2 years ago

Great sales experience Tram, William, and Andrew were fantastic! Buying a car is never what I would call a fun experience but they made it extremely easy and pain free! They answered all our questions and were very upfront with information in terms of their sales process. We did not feel pressured at any time. Tram was very helpful in getting us all the things we needed for our car and negotiations felt extremely fair, honest, and polite. I would very highly recommend this dealership! 

Business response:

Thank you for your five-star review! 

Michael's profile image
Michael 
2 years ago

Good Experience Overall a good experience and I had a very good and patient Sales Rep named Matt. Only thing that I didn’t care for was the hand off time from agreeing to the deal to finance department when I had my own set up which seemed to take longer than the sales process. 

Business response:

Thank you for your five-star review! 

Tammie's profile image
Tammie 
2 years ago

AMAZING EXPERIENCE From start to finish they listened. There was never any pressure to make a decision & they worked the best deal for us. I highly recommend. Gabby & Thanh we’re AMAZING !!!! Thank Y’all again for making this a pleasant experience 🥰 

Business response:

Thank you so much for the review, Tammie! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director 

Jake T's profile image
Jake T 
2 years ago

Fantastic experience at Grapevine Ford Both the sales associate and the finance manager Andrew were great to work with. They were very professional, clear and knowledgeable on both the vehicle as well as the finance process. They were extremely welcoming and were the epitome of professionalism. They were more than willing to work with me as far as scheduling and I am very grateful for that. Im looking forward to picking up my truck! 

Business response:

Thank you for the kind words, Jake! I am happy to hear that we could help. Please let me know if you need anything else. --Customer Loyalty Director 

D Graham's profile image
D Graham 
2 years ago

Outstanding Experience!!! Outstanding Experience!!!! Communicated with salesmen before going to dealership and was able to finalize a very fair deal for a great vehicle. Had great interactions with sales manager. 

Business response:

Thank you so much for the review! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director 

TJB's profile image
TJB 
2 years ago

New car lease Chris in Sales and Thomas in Finance made for a smooth, friendly purchase. They listened to my needs and worked with me for the best outcome. 

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director 

Tim's profile image
Tim 
2 years ago

My best buying experience Great group of people!! They made it extremely easy on me. Stopped by told me what they would give on a trade in and showed me a couple of trucks I was looking at once I decided they put the paperwork together came back the next day to sign and drive. Was there a couple of hours the first day and about 30 minutes the next. Which was great!! Cameron(gm) Aaron (sales) Andrew (fin) great dudes!! 

Business response:

Thank you, Tim! It means a lot to us to know that our team members left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Customer Loyalty Director 

Brian's profile image
Brian 
2 years ago

Outstanding service Worked with Daniel and he did an outstanding job with our new truck. No pressure, VIP service the entire time. Highly recommend! Very polite and professional. Previously bought at another Ford dealer, but the atmosphere was was more inviting. 

Business response:

Thank you, Brian! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,275 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.