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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Sales team and finance stayed late to help. Ryan took good care of me. Stayed late and was patient with me when I was trying to prove my proof of residence despite my apps being difficult. I also appreciate Garry. He was quick and got me where I needed to be.
Business response:
Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Jennifer Barger, Customer Loyalty Director
Best prices in TOWN Finance team was excellent Justin, Juan and Daren made sure I got the best deal possible. I will buy again from Grapevine Ford and Lincoln
Business response:
Thank you for sharing your experience, Edon. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Jennifer Barger, Customer Loyalty Director
Followup to previous review In a previous review I reported some issues that I had while purchasing my 2021 Ford Range at Grapevine Ford. I was contacted by Cameron Martin (Director or something I'm not good at titles). Anyway, we discussed my issues and he was able to resolve them, not just to my satisfaction, but well beyond. I strongly recommend that you purchase your next vehicle at Grapevine. While you're there make sure to check out the new Rangers.
Business response:
I'm happy to hear it, Joe! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director
Great buying experience at Grapevine Ford!! Marcus and Andrew were great to work with. They went above and beyond to find an F150 that was suitable to both my liking and my budget. They were extremely professional in helping me purchase my vehicle over the phone. Upon arrival Marcus gave me the grand tour of my new truck which was ready to drive off of the lot. The financing department was great, they had me on my way no time. Best new vehicle purchase I’ve ever had.
Business response:
Thank you for the kind words, Sonny! I am happy to hear that we could help. Please let me know if you need anything else. --Jennifer Barger, Customer Loyalty Director
Great Customer Service Jake took the time to show me the options they had and explain the differences. Great trade in value and excellent customer service was why I bought from them and would again.
Business response:
I am happy we could help, Dennis! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director
Fabulous deal! Drove 5.5 hours to this dealership and would do it again. Ken A. and crew made me a fantastic deal on the exact truck I wanted. They treated me as if my time was valuable and not to be wasted. No games, no gimmicks. Thanks, y'all.
Business response:
Thank you for sharing your experience, Tricia. We thank you for being a Grapevine Ford customer, and please let us know if you need anything else in the future. --Jennifer Barger, Customer Loyalty Director
Chris was Amazing! We came in with intentions to trade in my car to lower my monthly payment. We didn’t want a small car but a smaller SUV. Chris took his time with us and spent the better part of a few hours letting us look at different cars. He was patient, friendly and very professional. In the past car buying experiences have taken days, we were in and out within 3 and a half hours with a new to us ride. He was seriously the most amazing salesman I have ever dealt with. The finance manager was as equally amazing. Easiest... read more
Business response:
Glad to hear it, Martins! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Jennifer Barger, Customer Loyalty Director
Great experience. My experience was great from the second I walked in the door. Highly recommend! Doni and Omar were both very professional. Thanks for everything today.
Business response:
I'm happy to hear it, Guy! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director
Aviator purchase Michael was excellent and very knowledgeable about the car and the entire process. Financing with Kal was also pleasant and easy. Customer service was top notch from both.
Business response:
Thank you for the kind words, Analisa! I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Grapevine Lincoln has a 4.6 star rating with 3,615 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.