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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Honest and Helpful Tuna, Jon, Marcus, and finance where awesome. No BS. I showed them what I wanted, and what I wanted to pay. They immediately got started on numbers and a test drive. They didn’t play any games. No cheesy sales pitch. Their team was to the point, fast, and efficient. I appreciate their help a lot.
Business response:
Thank you, Brandyn! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Jennifer Barger, Customer Loyalty Director
Meh, the experience was ok. Not great. Not awful The showroom is crowded confusing and feels cold. It’s not inviting. The people are nice but it feels like no one is in charge. It was hard to get a straight answer on things. Follow through on verbal commitments was poor. I had to hold them accountable. The finance guy was great. But the sales effort was lack luster. I left the dealership with follow up items that should have been taken care of before the transaction was completed. I didn’t like it.
Business response:
Hi Christopher. I appreciate you taking the time to tell us about what you went through. I work with the customer satisfaction team to look into issues, like yours, to ensure we do better. If there is anything we can do to make this right for you, please contact me, Jennifer Barger, Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.
Mr Lee Excellent customer service from our sales and financial representatives. Listened to our needs and took the time to review ever question we had. Very much appreciated!
Business response:
Glad we could help, Jim! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director
Good experience and good selection We had great service when we went to buy a car, sales guy showed several cars and was very attentive. Finance guy was quick and got us a good deal without trying g to sell us unnecessary stuff!
Business response:
I'm happy to hear it, Andy! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director
Plumber Out of 5 car buying experienced Grapevine Ford was the best and easiest so far be Ken Augustadt was awesome I will be making my next vehicle purchase here
Business response:
I'm happy to hear it, Michael! Thank you very much for taking the time to rate us. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Jennifer Barger, Customer Loyalty Director
New Ford Ranger We had a great experience from the initial inquiry to the finance stage. They were very interested in meeting our needs both vehicle and finances.
Business response:
Thank you! I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Great Experience! Great experience with everyone. Great job! Gave us a fair deal on our trade as well as our purchase. Also got us a better deal then our credit union!
Business response:
Glad to hear it, Bart and Doreen! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Jennifer Barger, Customer Loyalty Director
Great Experience! They were so patient with me and took the time to hear what I wanted in all aspects! I loved my experience and will go back in a heartbeat.
Business response:
I'm happy to hear it, Rukiya! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director
Unmatched service! I stopped to schedule an oil change, and left with a new truck! No pressure, all questions answered with confidence, and the process was fast! I’ve now purchased three vehicles here. Same experience every time! Go check them out and they will earn your business!
Business response:
Thank you so much for the review Tommy! The Grapevine Ford team appreciates your business and the five stars! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,275 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.