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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Awesome Great sales team, fair pricing, excellent service.
Business response:
I'm glad you had a great experience, cdepac. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Great job Gavin Had a great time looking at vehicles and Gavin stayed there till I was able to get the keys to my brand new f150 two hours after closing
Business response:
I'm glad you had a great experience, Ryan. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Val was excellent meeting all my needs Val was excellent meeting all my needs and finding the vehicle I was looking for with all the bells and whistles thanks again Val .
Business response:
I'm glad you had a great experience, Linda. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Great team and customer service! The team didn’t play games on our trade and were very upfront and honest. After being to a lot of other local dealers I ended up leaving because of the games. As a buyer we know what we want and what we’re willing to pay. You either can negotiate a acceptable deal or step away from it if it’s not right. The team here didn’t play games and on the second visit I bought from them after the first deal just wasn’t what I wanted. They were professional and Jose and finance did a great job answer al... read more
Business response:
Thank you, David! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Jennifer Barger, Customer Loyalty Director
Went in for maintenance and left with a new car Brought my Ford Focus in for an oil change and was browsing the lot. Met Marcus from Sales who quickly put me behind the wheel of a brand new Mustang. Realized my Focus was lacking what I truly wanted and made the quick decision to buy a Mustang. Marcus made it simple and very straightforward
Business response:
Glad we could help, John! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director
Ford F-250 super duty Jose Ruiz was amazing and even got us lunch, he worked with us and got us a deal we could live with. Helped get it moved through the shop so we could get on the road.
Business response:
I am happy to hear our team was able to help, Cindy. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director
Honest and Helpful Tuna, Jon, Marcus, and finance where awesome. No BS. I showed them what I wanted, and what I wanted to pay. They immediately got started on numbers and a test drive. They didn’t play any games. No cheesy sales pitch. Their team was to the point, fast, and efficient. I appreciate their help a lot.
Business response:
Thank you, Brandyn! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Jennifer Barger, Customer Loyalty Director
Meh, the experience was ok. Not great. Not awful The showroom is crowded confusing and feels cold. It’s not inviting. The people are nice but it feels like no one is in charge. It was hard to get a straight answer on things. Follow through on verbal commitments was poor. I had to hold them accountable. The finance guy was great. But the sales effort was lack luster. I left the dealership with follow up items that should have been taken care of before the transaction was completed. I didn’t like it.
Business response:
Hi Christopher. I appreciate you taking the time to tell us about what you went through. I work with the customer satisfaction team to look into issues, like yours, to ensure we do better. If there is anything we can do to make this right for you, please contact me, Jennifer Barger, Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.
Mr Lee Excellent customer service from our sales and financial representatives. Listened to our needs and took the time to review ever question we had. Very much appreciated!
Business response:
Glad we could help, Jim! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,615 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.