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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Outstanding Service My experience with Grapevine Lincoln was excellent. The sales consultant and the financial manager were both professional and very friendly to work with. It may the buying experience so easy.
Business response:
I'm happy to hear it, Alan! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director
Suhhhhh dude!! Went with my mom to trade in her base model GMC Canyon that was overpriced to begin with. Grapevine Ford helped her get into an even better deal than expected! Best experience ever at a dealership! Big thanks to Mikey and Kal!!!
Business response:
Glad we could help, Chris! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director
Nautilus Michael was excellent to work with!!He was very helpful throughout the entire vehicle purchasing process!! He knows the Nautilus very well and is great at explaining the features on the vehicle! Thank you!
Business response:
Thank you for sharing your experience, Claire. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Jennifer Barger, Customer Loyalty Director
Customer We have been in contact with Michael Massey for a few months prior to our visit to the dealership. Mr. Massey has checked in with us with information about the Lincoln model we were interested in. He was never pushy but patient until we were ready to buy. Excellent experience, gave detailed explanation on all the bells and whistles on our new Nautilus. Kal Ettarfaoui in finance was also excellent walking us through the paper signing!! We feel we have made an amazing deal with the help of Michael and Kal.
Business response:
Thank you, Jane! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Jennifer Barger, Customer Loyalty Director
Awesome service Thank you Alphonso for helping me purchase the Nissan Maxima I wanted. They made the process quick and easy. I left with my dream car
Business response:
Glad we could help, Bianca! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director
Sales team Great salesman made the buying process quick and easy I am very pleased with the service no pressure and no hassle great price for the car
Business response:
Glad to hear it, Ellis! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director
Wow, and Wow again! I went to ‘look’ at a car on their lot that wound up sell right before I got there. I mentioned 2 other model cars I was interested in at other dealerships. They immediately checked their inventory and had similar cars. I decided on one of their cars. There was a hiccup along the way in the purchasing process, but when it was discovered, it was immediately addressed by numerous people and was completely taken care of to my utmost satisfaction!!! It turned out to be one of my BEST car buying experiences EV... read more
Business response:
Glad we could help, Happy! Thank you for sharing your experience and taking the time to rate us! Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director
5 STAR SERVICE Great experience buying a used suv for our growing family. Justin on Ken helped us with our trade in and helped us find the suv we needed. Thorough on every detail. Actually every staff member we encountered asked if we needed anything. The sales staff we worked with a pleasure to work with. Omar in financing helped us as well, not a pushy warranty type of sale that many expect after buying a vehicle. Justin is one of the best in the business, I highly recommend you search here first, buying new or used, you w... read more
Business response:
I'm glad you had a great experience, Adam. Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Jennifer Barger, Customer Loyalty Director
Found my car Initial feeing was that this dealership was going to be a great buying experience. I was greeted immediately and had at least 5 people pass within a 2 minute time frame and ask if I had been helped. For a rainy afternoon, it started on a bright note. Julian, my salesperson came out, greeted me, did paperwork and was really great about asking questions and giving information during the test drive. I liked the car, that I had test driven later that afternoon. He was pretty good about patience and giving me space. ... read more
Business response:
Hi Dorothy. I appreciate you taking the time to tell us about what you went through. I work with the customer satisfaction team to look into issues, like yours, to ensure we do better. If there is anything we can do for you, please contact me, Jennifer Barger, Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,615 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.