This profile has been claimed by the business owner or representative.
Greenwood Court Care Home
- Assisted Living Facilities
- Chelmsford
About this business
Location details
Molrams Lane, Great Baddow, Chelmsford, CM2 7TL, United Kingdom
Get directions
My mother-in-law has been at Baycroft since February this year. It has been a difficult year for her as both her husband and sister died within a few months of each other. She is wheelchair bound and so totally dependent on the carers to do most things for her. I live in Canada and so cannot be much help to her and so we really have come to depend on the support of the staff who have been so kind and helpful. It took my mother-in-law some time to settle in knowing that her home of 50 years has been sold on top of everything ... read more
Business response:
Thank you for taking the time in completing one of our review cards, we will continue to give your mother in law the best care and will look after her at all times, she's a delight to have here at Baycroft.
Everyone is so friendly, kind and polite. Nothing is too much trouble. An amazing visit.
Business response:
Thank you for completing one of our review cards, we will endeavour to maintain this standard of care and services within the home at all times.
My father suffers with dementia and my when my mother could no longer look after him I looked at various care homes in the area for respite care. On visiting Baycroft I immediately felt that my father could be happy there and his initial two week respite has now become permanent. The staff are all very caring, patient, thoughtful and treat my father with dignity. Baycroft is similar to a luxury hotel and furnished accordingly. The only thing I would say is that the seating in the lounge area is not easy for elderly people to... read more
Business response:
Thank you for taking the time to complete a review card, it's good to have your comments and we will, of course, cascade this down to all of the staff. Thank you.
Physically this home attracts the observer because so much thought and care has been given to the building and decoration. It is indeed a luxury building. However, it is the staff who create the ambience which greets you as you enter. I cannot find the appropriate words to express my gratitude for the respect, consideration and general attentiveness which is given to all patients at all times and without exception. A very happy staff who are never off duty. I don't ask for assistance, the staff ask me what they can do to he... read more
Business response:
Thank you so much for completing one of our review cards, we at Baycroft appreciate your kind comments and will cascade this down to all staff. Thank you.
Enjoy coming here. Staff are so friendly and always willing to help.
Business response:
Thank you so much in completing one of our review cards, we really do appreciate your time in doing it. We look forward to seeing you having lunch with your aunt soon.
I am happy and contented in Baycroft. I enjoy the meals.
Business response:
Thank you for taking the time in completing one of our review cards, we appreciate your kind comments and will continue in delivering high-quality care to all of our residents.
Care workers are wonderful, surroundings are very pleasant, food excellent with a pleasant atmosphere house-like, residents and staff are like friends and everything is clean.
Business response:
Thank you for completing one of our reviews, we really do appreciate your kind comments.
Drove my mother to see her friend. We were met at the cafe and offered food and drink. Staff made us feel very welcome. The jellyfish and seahorses were amazing. The home felt very welcoming and friendly, with everyone looking very happy and content. A very clean home. Decor to a very high standard with huge rooms.
Business response:
Thank you so much in taking the time to complete one of our review cards, we really do appreciate your comments and will strive to continue with excellence within Baycroft.
Whenever we have visited the staff are very friendly and accommodating, always ready for a chat. The facilities are excellent and there is always refreshments offered on visits. Good spacious outlook and pleasant surroundings and will look better when gardens are matured. Overall opinion excellent.
Business response:
Thank you for taking the time in completing one of our review cards, we will endeavour to deliver excellence in all areas of the home.
Frequently asked questions about Greenwood Court Care Home
How is Greenwood Court Care Home rated?
Greenwood Court Care Home has a 4.7 star rating with 200 reviews.
When is Greenwood Court Care Home open?
Greenwood Court Care Home is open now. It is open 24/7.