Greenwood Court Care Home

4.7

Assisted Living Facilities
Chelmsford

About this business

Wellness Assisted Living Facilities

Location details

Molrams Lane, Great Baddow, Chelmsford, CM2 7TL, United Kingdom

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4.7204 reviews

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A C

7 years ago

This is a beautiful new home in a semi-rural setting. It has lots of facilities and resembles a 5-star hotel with light, airy and beautifully decorated rooms. The staff and management go out of their way to ensure that everyone has the best possible experience and are cared for in a professional and kind way. When visiting, I am impressed with the level of care and smiles on the faces of both residents and staff.

Business response:

Thank you for taking the time in completing a review card, we really do appreciate your comments, thank you.

M H

7 years ago

Easy access out of town situated. Entrance - very welcome - bright and clean. Staff - came forward immediately to help us as it was 1st visit as relative recently joined the home. Extremely clean, very efficient staff, no need to look for someone - always staff ready to help. Excellent with patients - lots of time, patience, so friendly using the patient name. Home radiated peace content, loving care really meant.

Business response:

Thank you for taking the time to complete one of our review cards, we will endeavour to maintain the standard of care and the quality we can provide to a high standard at Baycroft.

J O

8 years ago

Baycroft is an excellent home, providing great care for my nan. The staff are so friendly and helpful.

Business response:

Thank you so much in completing one of our reviews cards. We will endeavour to give your nan the best care and look after her at all times.

Marilyn K

8 years ago

My mother-in-law has been at Baycroft since February this year. It has been a difficult year for her as both her husband and sister died within a few months of each other. She is wheelchair bound and so totally dependent on the carers to do most things for her. I live in Canada and so cannot be much help to her and so we really have come to depend on the support of the staff who have been so kind and helpful. It took my mother-in-law some time to settle in knowing that her home of 50 years has been sold on top of everything ... read more

Business response:

Thank you for taking the time in completing one of our review cards, we will continue to give your mother in law the best care and will look after her at all times, she's a delight to have here at Baycroft.

Morag C

8 years ago

Everyone is so friendly, kind and polite. Nothing is too much trouble. An amazing visit.

Business response:

Thank you for completing one of our review cards, we will endeavour to maintain this standard of care and services within the home at all times.

Shirley G

8 years ago

My father suffers with dementia and my when my mother could no longer look after him I looked at various care homes in the area for respite care. On visiting Baycroft I immediately felt that my father could be happy there and his initial two week respite has now become permanent. The staff are all very caring, patient, thoughtful and treat my father with dignity. Baycroft is similar to a luxury hotel and furnished accordingly. The only thing I would say is that the seating in the lounge area is not easy for elderly people to... read more

Business response:

Thank you for taking the time to complete a review card, it's good to have your comments and we will, of course, cascade this down to all of the staff. Thank you.

Rae J

8 years ago

Physically this home attracts the observer because so much thought and care has been given to the building and decoration. It is indeed a luxury building. However, it is the staff who create the ambience which greets you as you enter. I cannot find the appropriate words to express my gratitude for the respect, consideration and general attentiveness which is given to all patients at all times and without exception. A very happy staff who are never off duty. I don't ask for assistance, the staff ask me what they can do to he... read more

Business response:

Thank you so much for completing one of our review cards, we at Baycroft appreciate your kind comments and will cascade this down to all staff. Thank you.

Chris W

8 years ago

Enjoy coming here. Staff are so friendly and always willing to help.

Business response:

Thank you so much in completing one of our review cards, we really do appreciate your time in doing it. We look forward to seeing you having lunch with your aunt soon.

Amelia T

8 years ago

I am happy and contented in Baycroft. I enjoy the meals.

Business response:

Thank you for taking the time in completing one of our review cards, we appreciate your kind comments and will continue in delivering high-quality care to all of our residents.