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Greenwood Court Care Home

4.7

Assisted Living Facilities
Chelmsford

About this business

Wellness Assisted Living Facilities

Location details

Molrams Lane, Great Baddow, Chelmsford, CM2 7TL, United Kingdom

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4.7197 reviews

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Tina C

5 years ago

My dad needed more care than I could provide for him in his own home, he wasn't eating very much and was losing weight, as well as feeling lonely. I made arrangements for him to go into Baycroft for four weeks respite care and at the end of it, he said he didn't want to go back home. He has gained weight, is walking better and is much happier. There were a few very minor issues in the beginning, which there are bound to be, but overall the staff are fantastic with him and are taking very good care of him. They even got his f... read more

Business response:

Thank you for completing one of our review cards, we really do appreciate your comments. We will ensure to maintain the care that your father deserves and look forward to him being a happy man living at Baycroft. Thank you.

Joanne L

5 years ago

My mother-in-law is very happy here and always comments on how good and caring the staff are. There are lots of activities and facilities to keep the residents amused and we are always made to feel welcome when we visit.

Business response:

Thank you in completing one of our review cards, we really do appreciate your comments and will ensure this is cascaded down to all of the staff.

C N

5 years ago

All the staff go out of their way to make Mum feel at home and try to include her in activities etc. I have no concerns about her welfare.

Business response:

Thank you in completing one of our review cards, we really do appreciate your comments and will cascade this down to all of the staff. Thank you.

J G

5 years ago

Wonderful care home with very attentive caring staff. They have helped Mum settle in very well. The only stressful part is the parting. This really needs to be addressed on an urgent basis.

Business response:

Thank you in taking the time in completing one of our review cards, we really do appreciate your comments. Thank you.

R L

5 years ago

Very impressed with the standard of care. As relatives, we are always made most welcome and enjoy the occasional meal here. It would be better if residents are encouraged to use the large areas, leaving space in the reception area. The one major drawback is the lack of spaces in the car park.

Business response:

Many thanks in completing one of our review comments, we really do appreciate your comments and will ensure this is cascaded down to our staff. Thank you.

L P

5 years ago

As soon as you walked in you were greeted by staff members who were friendly and very helpful! They made you settle in quickly, made a fuss of you and treat you with dignity and respect. It is just brilliant. Cannot thank them enough for the care my parent has received from them.

Business response:

Thank you so much in completing one of our review cards, we really do appreciate your comments and we will continue in keeping our standards of a high standard. Thank you.

Janet B

5 years ago

Rooms I found very hard in a wheelchair to get around the bathroom, especially as there is no room to turn a wheelchair round to close the bathroom door. Also, I was told by the Deputy Manager washing goes up in the morning and back the next day. You have more and more residents coming every week, how can you expect the staff to do bed/towels and all residents' washing? Staff have been brilliant. Entertainment for the elderly is good. Very welcoming place.

Business response:

Thank you in completing one of our review cards, we really do appreciate your comments, all of which we will take on board to address them to the relevant department. Thank you once again.

P H

5 years ago

Staff very friendly and helpful. Home is lovely and clean. It is a pleasure to have stayed here.

Business response:

Thank you so much in completing one of our review cards and your kind comments. I will ensure to cascade this to all of the staff and look forward to seeing you in the near future.

H J

6 years ago

Very happy with Baycroft, we all feel assured that mum is in a safe and kind environment. All the staff are very approachable and hopefully this is the beginning of mum regaining her confidence.

Business response:

Thank you for taking the time in completing our review for Baycroft, Great Baddow , we will continuing in delivering the best care for your mum and look forward in seeing her at one of our activities in the near future.