Greenwood Court Care Home

4.7

Assisted Living Facilities
Chelmsford

About this business

Wellness Assisted Living Facilities

Location details

Molrams Lane, Great Baddow, Chelmsford, CM2 7TL, United Kingdom

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4.7204 reviews

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Deborah B

6 years ago

I would highly recommend Baycroft, due to the fact that the staff are very warm and welcoming, professional, diligent, caring and communication is outstanding. COVID-19 has resulted in an extremely stressful and difficult time, however, the staff at Baycroft have managed the situation with tremendous professionalism and genuine care for my mum and my sister and I have been well informed of what has been occurring within the home at all times. I have had very regular contact with one of Mum's carers in particular and this con... read more

Business response:

Many thanks for completing one of our review cards, we really do appreciate your comments, all of which will be cascaded down to all staff. It will be a great boost to all of the staff in this troubled time. Thank you.

Dorothy O

6 years ago

Friendly and caring staff and excellent facilities. The only downside is the lack of sufficient parking.

Business response:

Thank you for taking the trouble in completing one of our review cards, we really do appreciate your comments. Thank you.

M H

6 years ago

Dad has only been at Baycroft for 4 days but so far so good. The home is sparkling new and clean, smell nice too! The staff have been really helpful and never rush any interaction so far. I have noticed residents with worse dementia being treated fairly/firmly but never cruelly. The food is excellent and family members are welcome to have lunch with residents and feel included in life at Baycroft.

Business response:

Thank you in completing one of our review cards, we really do appreciate your comments and will cascade this down to all staff. Thank you

Penny S

6 years ago

My mother was living independently in the family home but at 91 she was struggling with everyday tasks especially as her mobility is poor. She was determined she wanted to stay in her home but came to Baycroft, Great Baddow for two weeks "holiday". At the end of that time, she didn't want to go home and be alone. She said that everyone was so welcoming, helpful and caring. The food is amazing and nothing is too much trouble. It was a big change for her but being able to decorate her room with pictures and photos from home ha... read more

Business response:

Thank you for taking the time and trouble in completing one of our review cards we really do appreciate your comments and will cascade this down to all of the staff. Thank you

Tina C

6 years ago

My dad needed more care than I could provide for him in his own home, he wasn't eating very much and was losing weight, as well as feeling lonely. I made arrangements for him to go into Baycroft for four weeks respite care and at the end of it, he said he didn't want to go back home. He has gained weight, is walking better and is much happier. There were a few very minor issues in the beginning, which there are bound to be, but overall the staff are fantastic with him and are taking very good care of him. They even got his f... read more

Business response:

Thank you for completing one of our review cards, we really do appreciate your comments. We will ensure to maintain the care that your father deserves and look forward to him being a happy man living at Baycroft. Thank you.

Joanne L

6 years ago

My mother-in-law is very happy here and always comments on how good and caring the staff are. There are lots of activities and facilities to keep the residents amused and we are always made to feel welcome when we visit.

Business response:

Thank you in completing one of our review cards, we really do appreciate your comments and will ensure this is cascaded down to all of the staff.

C N

6 years ago

All the staff go out of their way to make Mum feel at home and try to include her in activities etc. I have no concerns about her welfare.

Business response:

Thank you in completing one of our review cards, we really do appreciate your comments and will cascade this down to all of the staff. Thank you.

J G

6 years ago

Wonderful care home with very attentive caring staff. They have helped Mum settle in very well. The only stressful part is the parting. This really needs to be addressed on an urgent basis.

Business response:

Thank you in taking the time in completing one of our review cards, we really do appreciate your comments. Thank you.

R L

6 years ago

Very impressed with the standard of care. As relatives, we are always made most welcome and enjoy the occasional meal here. It would be better if residents are encouraged to use the large areas, leaving space in the reception area. The one major drawback is the lack of spaces in the car park.

Business response:

Many thanks in completing one of our review comments, we really do appreciate your comments and will ensure this is cascaded down to our staff. Thank you.