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Greenwood Court Care Home
- Assisted Living Facilities
- Chelmsford
About this business
Location details
Molrams Lane, Great Baddow, Chelmsford, CM2 7TL, United Kingdom
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As soon as you walked in you were greeted by staff members who were friendly and very helpful! They made you settle in quickly, made a fuss of you and treat you with dignity and respect. It is just brilliant. Cannot thank them enough for the care my parent has received from them.
Business response:
Thank you so much in completing one of our review cards, we really do appreciate your comments and we will continue in keeping our standards of a high standard. Thank you.
Rooms I found very hard in a wheelchair to get around the bathroom, especially as there is no room to turn a wheelchair round to close the bathroom door. Also, I was told by the Deputy Manager washing goes up in the morning and back the next day. You have more and more residents coming every week, how can you expect the staff to do bed/towels and all residents' washing? Staff have been brilliant. Entertainment for the elderly is good. Very welcoming place.
Business response:
Thank you in completing one of our review cards, we really do appreciate your comments, all of which we will take on board to address them to the relevant department. Thank you once again.
Staff very friendly and helpful. Home is lovely and clean. It is a pleasure to have stayed here.
Business response:
Thank you so much in completing one of our review cards and your kind comments. I will ensure to cascade this to all of the staff and look forward to seeing you in the near future.
Very happy with Baycroft, we all feel assured that mum is in a safe and kind environment. All the staff are very approachable and hopefully this is the beginning of mum regaining her confidence.
Business response:
Thank you for taking the time in completing our review for Baycroft, Great Baddow , we will continuing in delivering the best care for your mum and look forward in seeing her at one of our activities in the near future.
My mother was in for two weeks respite post pneumonia. She was very happy with her care. The room was large, comfortable and well furbished. The food was excellent and the staff very kind and efficient. However, from my point of view, clearly, they were understaffed, particularly at weekends when I myself picked up another patient in her room, who had fallen earlier. Mum's medication was only checked once or twice and activities often cancelled.
Business response:
Thank you for taking the time to complete a review card. I will cascade your comments down to management staff. Thank you.
This was my father's first respite care. Baycroft Great Baddow did not disappoint. From the moment my father arrived, all the staff were very welcoming. It reassured my husband and I, that Dad was in good hands. I spoke to the nurse on duty a few times during the respite care and both of them were very informative of my father's care and put my mind at rest. The care staff, activities, kitchen, laundry, hairdresser, reception, nurses and management all came to say goodbye when he left. It was really lovely.
Business response:
Thank you so much in taking the time in completing our review, we really do appreciate this and will cascade your comments to all of the staff. Thank you.
Absolutely perfect in every way. Very professional, courteous and sensitive to my wife and to me. I would not hesitate to recommend Baycroft to anyone. The staff are at the top of their profession and are to be commended for their dedication to their work. Thank you Baycroft.
Business response:
Thank you so much for completing one of our review cards, I will ensure that all staff are aware of your kind words. Thank you
After visiting many care homes in the Chelmsford area we came across Baycroft. All I can say is, 'if I need care in my later years this is the place I want to be'. It feels like home.
Business response:
Thank you so much for completing our review cards and your comments, we will endeavour to maintain the highest standard of care for your mum and other residents. Thank you.
An amazing care home. The treatment my dad is receiving is first class! We too as family also get great treatment on our visits. The home and all staff are fantastic and couldn’t do enough for dad or us. So pleased was referred to this home by a friend. Could not be happier with our choice.
Business response:
Thank you for taking the time to complete one of our review cards, I will ensure I cascade all the information to all of the staff. Thank you.
Frequently asked questions about Greenwood Court Care Home
How is Greenwood Court Care Home rated?
Greenwood Court Care Home has a 4.7 star rating with 204 reviews.
When is Greenwood Court Care Home open?
Greenwood Court Care Home is open now. It is open 24/7.