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Grindstone on the Monon
- Restaurants
- Westfield, IN
About this business
Location details
17470 Wheeler Rd, Westfield, IN, 46074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Place is usually great. We must have just hit a bad night. I had to send back 2 of our orders due to them being cold. The waiter was so apologetic-the manager not so much, just handed me the hot soup and didn't say a word.
Business response:
Thank you for your feedback. We are sorry you hit a bad night and had two cold dishes sent back. We appreciate that the server was apologetic, and we are sorry the manager’s response felt abrupt. We’re grateful you usually enjoy us, and we hope to welcome you back for a better experience.
Was hoping for a good Hoosier Tenderloin but it was overcooked, dry, and hard. There weren't enough condiments in the restaurant to make it palatable. The fries were luke warm and I did ask them to replace those, which they did. Son and his fiance' had similar issues with their steak sandwiches. The wife had pasta which she said was good. Oh, we started with appetizers. The fried tomatoes were heavily breaded and not flavorful and slightly over-cooked. The wings were not over-cooked and probably the best thing we ordered. Th... read more
Business response:
We're sorry your visit missed the mark. We appreciate you sharing specifics — the overcooked Hoosier tenderloin, limited condiments, lukewarm fries (and that staff replaced them), the over-breaded fried tomatoes, and the better wings and pasta. We're also sorry your server seemed distracted and slow with refills. Thank you for the honest feedback.
We came to celebrate an 89th birthday which is why we had made reservations. The initial service was sub par: you can’t have a host who a) lacks personality and b) doesn’t listen at all …..we walked in at 4:40 and I said “we are early for our 5 o’clock reservation for 8 and gave our name” - his initial response was we don’t have your table ready. No worries - we sat to wait. 15 minutes went by and he grabbed menus and proceeded to take us to an outside table. It’s 90 degrees and muggy. We said we didn’t want outdoors and tha... read more
Business response:
We are very sorry your 89th birthday celebration fell short. Thank you for sharing the details about the reservation, seating, and order mix-ups — that sounds frustrating. I’m glad the ribs and Manhattan were enjoyable, and I’m sorry the chicken Marsala and plating disappointed. We appreciate your past support and your honest feedback.
The food was just okay, but for as much as it costs, I would have thought it would be a lot better.
Business response:
We’re sorry the food did not meet your expectations, especially given the price. We appreciate you calling out the value and quality concerns. We would like to hear which dishes felt just okay so we can better understand guest perspectives. If you are willing, please send us details through our website or email so we can learn from your experience. Thank you for the feedback.
We always have very good food & good service. We prefer to sit in the bar & enjoy talking to Rob there. Last night Merideth was a great server. The dissappointment we had were the steaks. So bummed that this was first time our steaks weren't excellent. My filet was ordered medium & the inside was perfect but the outside was very charred, 1/2 of top was black & I had never had that charred blackness on my steaks there before. Had to cut off the char. My husband had the sirloin & he said the steak did not taste like last ones ... read more
Business response:
Thank you for your kind words about our food and service. We’re glad you enjoy sitting in the bar and that your server took great care of you. We’re sorry your steaks were over-charred and that the sirloin did not match previous visits. We’re happy the baked potato and Caesar were excellent. We appreciate your feedback and hope to see you again.
when we reserved we requested no high table or outside,got a high table, to busy to complain,
Business response:
We’re sorry we did not honor your request for a non‑high, indoor table. We understand how frustrating it is to be seated where you did and to feel it was too busy to speak up. We appreciate you telling us. Please contact the restaurant so we can learn more, and we hope you will consider visiting again.
Our server was great! He was attentive and nice. Our food was below par this time. This is the first time that we have not enjoyed the food. It was just very below average. The onions in the salad were barely cut and there was not dressing on the salad. The filet sliders were just ok. They were very thin and overcooked. The French Onion soup was very good but that was all that was enjoyable. Our cocktails were good. We had the Old Fashions and we do love the large square ice cube with the GM imprint. That is above average fo... read more
Business response:
Thank you for noting our server’s attentiveness and the cocktails — we’re glad you enjoyed the Old Fashions and the large GM ice cube. We’re very sorry the food missed the mark this visit; the under-dressed salad, the roughly cut onions, and the thin, overcooked sliders are disappointing to hear. We appreciate you telling us, and we hope you’ll visit again.
This was my first experience with Midwestern fried pork tenderloin. My expectations were high, and when the dish was served I was amazed at the size and presentation of what looked like the ultimate comfort food. Boy, was I disappointed. I had no idea that you could pound a piece of meat that thin. Most bites ended up being primarily breading covered with gravy. I spent the entire meal trying to find the meat. Service was excellent, and the drinks were good. However, I’d stay away from the fried pork tenderloin. 
Business response:
Thank you for trying our Midwestern fried pork tenderloin and for the honest feedback. We are sorry it did not meet your expectations—especially with the thinness and the breading overshadowing the meat. We are glad the service and drinks were enjoyable. We hope you might try another dish on a future visit so we can give you a better overall impression.
Grindstone was having an off night with us. The waitress was very friendly, but not exceptionally attentive. We ordered a hot tea set up (provided our own decaf tea bag), but she only brought a half full pot of hot water and empty cup. We asked for a refill on the hot water, but it never came. Also, the salad had no dressing (or little enough to be unnoticeable). By the time the waitress returned to our table, we had finished eating and requested th check.
Business response:
We're sorry Grindstone was an off night for you. Thank you for noting the server's friendliness and for describing the half‑full pot, empty cup, missed refill, and nearly undressed salad. We regret these oversights affected your meal. We appreciate your feedback and thank you for sharing your experience.
Frequently asked questions about Grindstone on the Monon
How is Grindstone on the Monon rated?
Grindstone on the Monon has a 4.5 star rating with 4,965 reviews.
When is Grindstone on the Monon open?
Grindstone on the Monon is open now. It will close at 11:00 p.m.