GWC Warranty | Automotive at 40 Coal St - Wilkes-Barre PA - Reviews - Photos - Phone Number

GWC Warranty

4.8
1190 reviews
Automotive
 40 Coal St, Wilkes-Barre, PA 18702US

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(800) 482-7357

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All reviews summary

4.8
1190 reviews
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  • 617 reviews4.7
  • 523 reviews4.8
  • 25 reviews4.6
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5on BirdEye, Apr 03, 2018
Been using the same mechanic for 20 years. He called everything in and was done the next day! more »
4on BirdEye, Apr 03, 2018
I initially purchased your warranty at Baglier Buick chevy in Butler Pa.
I Bout the next to the best one you offered.
After consulting with my wife and considering the year of the vehicle
I purchased we decided to up grade to your best although we had no problems with the vehicle the year was 2012..
thank goodness we did because we had an axle problem recently and it was taken care of .
However the first person we dealt with at your facility denied our claim we recalled a day later and it was recognized by that person that we had upgraded and the issue was taken care of.
more »
5on BirdEye, Apr 03, 2018
It was a smooth and easy process to have my vehicle repaired using my GWC Warranty.

Thank you!
more »
5on BirdEye, Apr 03, 2018
Never had any issues with this warrenty company... Claims were always completed and paid right away. more »
5on BirdEye, Apr 03, 2018
I had no problems obtaining an approval when my vehicle was taken to the dealership for service. more »
5on Facebook, Apr 03, 2018
Had my transmission replaced and we all know how much that can cost but with my gwc warranty it cost me only $100 I would definitely recommend someone to get their extended warranty with gwc I didn�39;t realize how bad my transmission was till I got the new one didn't realize the power my car was missing I gave them five stars because they saved me at least 1500 to $2,000 it's a no-brainer thanks! more »
Business Response:
Thanks for the review, John. It was our pleasure to help get your transmission repaired. We hope you can now enjoy your vehicle for many more miles to come!
4on Glassdoor, Apr 03, 2018
High Demand, High Reward
I have been working at GWC Warranty full-time(More than 3 years)
Pros
GWC is a high accountability culture with high demands for every employee. Along with t
his comes the opportunity for great rewards when lofty expectations are met or exceeded. It's not a culture for everyone. You need to bring your A game each and every day and be able to own your area of expertise and excel within it. If you have an incredibly high level of accountability and are confident enough to be visible with the highest levels of the company, this is the right job for you.
Cons
GWC is a lean company, and understandably so, but that makes it so every employee who departs for another opportunity is a painful transition. There needs to be a better approach toward finding the balance between the speed by which replacement employees are hired and the quality of the candidates.
Advice to Management
Continue to work toward improving the quality of the employees in the company and ensuring that the same high expectations are uniform across all areas of the business. People want to work at a company with high quality people around them where everyone is held to a similar standard. These things go a long way toward retaining the type of talent that GWC seeks.
more »
5on BirdEye, Apr 02, 2018
Finally a warranty company that does what they say, and the deductible is extremely affordable. more »
5on BirdEye, Apr 02, 2018
GWC has been amazing since I got my car in August 2017. It needed several repairs in a short period of time and they covered everything. The deductible is very low and the service is helpful. Would highly recommend. more »
5on BirdEye, Apr 01, 2018
Covered what the warranty said it would cover with no hassles. more »
4on BirdEye, Mar 30, 2018
I live in a remote area in Alabama and the caliper had to be ordered. I was told the only way reimbursement for rental car was warranted was if the repair was extensive enough to require more than one day. Well it took a week and had I not had a family member willing to loan his car, my daughter would not have had a car to drive back to college. more »
5on BirdEye, Mar 30, 2018
Was very well pleased with the way the situation was handled. The person's or Identities involved should be Comended.. more »
5on BirdEye, Mar 30, 2018
Very good service. It was fast and no hassle thanks. more »
5on Facebook, Mar 30, 2018
I would recommend GWC because I didn’t have any problems once my mechanic called them and told them the problem I had with my vehicle. My mechanic is certified so they gave them the OK to fix it. more »
Business Response:
Thanks for the review, Marlene. Glad to hear you were able to get your car back on the road quickly!
5on BirdEye, Mar 30, 2018
Have received great service. more »
5on BirdEye, Mar 30, 2018
Excellent great more »
5on BirdEye, Mar 30, 2018
GWC has again provided outstanding warranty coverage for me! Both they and their coop auto repair location (Best Wholesale Tire- Gibsonia, PA), repaired my truck promptly and with exceptional timeliness! I would again recommend both GWC and Best Tire 100% Thank You! more »
5on BirdEye, Mar 29, 2018
Great service that covers everything more »
4on BirdEye, Mar 29, 2018
The customer service was great. more »
5on BirdEye, Mar 29, 2018
Good experience, no issues more »
5on BirdEye, Mar 28, 2018
Easy to work with, dont buy a used car without GWC more »
5on BirdEye, Mar 28, 2018
They were so efficient kind and did such a thorough job I would highly recommend them more »
5on BirdEye, Mar 28, 2018
Thank you !! more »
5on BirdEye, Mar 27, 2018
I was pleased with the service.Went into the dealership with air conditioner problem ,it was fixed after a couple hours with no charg more »
4on BirdEye, Mar 27, 2018
My mechanic contacted GWC on Monday. GWC contacted me the same day regarding the transmission in my Enclave for verification. Within one week I was back on the road with all fees paid. Excellent service!!! more »
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Google reviews summary

4.8
523 reviews
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40 Coal St, Wilkes-Barre, PA 18702
Automotive
Today 8:30 am - 5:00 pm

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GWC Warranty has helped protect more than 1.5 million drivers with vehicle coverage that preserves their peace of mind. With Day One, Mile One coverage, you’re protected the minute you drive off the dealer’s lot. A nationwide network of service facilities gives you the freedom to travel anywhere worry-free. With over $3.5 billion in claims paid to date, you can be sure that in the unlikely event of a claim it will be handled, getting you back on the road quickly. GWC is accredited by the Better Business Bureau with the highest A+ rating.more »