GWC Warranty | Automotive at 40 Coal St - Wilkes-Barre PA - Reviews - Photos - Phone Number
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GWC Warranty

4.8
829 reviews
(Automotive)
 40 Coal St, Wilkes-Barre, PA 18702US

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(800) 482-7357

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5on BirdEye, Dec 07, 2017
You guys been great keep it up more »
5on BirdEye, Dec 07, 2017
Was a great experience but don’t understand why you don’t cover brake calipers more »
5on BirdEye, Dec 06, 2017
Thank you for a smooth process! more »
5on BirdEye, Dec 06, 2017
took care of me more »
5on BirdEye, Dec 06, 2017
BMW advisor called the GWC warranty dept and they give go signal right away to repair. fast and reliable company. more »
5on BirdEye, Dec 05, 2017
Just keep up the great work more »
5on BirdEye, Dec 05, 2017
Was able to get my vehicle back in a timely manner more »
5on BirdEye, Dec 05, 2017
I was very pleased with the seevice and the wait time was not bad at all..thank you very much. more »
5on Google, Dec 05, 2017
I took my vehicle in to Performance BMW in Chapel Hill and was almost immediately advised to cancel with GWC and to pick up a Hendrick warranty. Well low and behold, I ended up keeping GWC because I was told I would need to wait until the next business day to speak with an Office Manager. I am very glad for the delay because the service advisor at Performance tried to sell me a warranty at more than double the cost of GWC. I ended up filing my claim through GWC and everything was handled professionally and timely. My ONLY delay is because Performance still has not informed me that GWC processed the payment the same day my claim was submitted. I called GWC to check on payment and somehow Performance received the approval but missed the payment information which was faxed same day at 7:49 PM EST. So, it’s two days later (and into the weekend) and I’m still in the loaner vehicle.
GWC was completely amazing....each person I spoke with in Customer Service (even on Saturday) was professional and on point with providing details and other information!!!
more »
Business Response:
Thank you for the review, Nina. If you need any further assistance completing the repair process, please don't hesitate to reach out to us.
5on Google, Dec 04, 2017
Having GWC warranty is a life saver! more »
Business Response:
Thank you for the feedback, Elisha! We're glad you had a No Worries, Just Drive experience.
5on Google, Dec 04, 2017
I am so glad that I purchased this warranty as I definitely got my money's worth out of it! I was able to use this warranty at the shop that I go to, and they were reasonably fast about getting back to my mechanics about what would be covered, and what would not be under the warranty. I would highly recommend this! more »
Business Response:
Thanks for the review, Elisabeth! It was our pleasure to help you get back on the road quickly!
4on Google, Dec 04, 2017
Out of nowhere my car started to act up and I needed a new alternator I called GWC and they got me situated very fast they covered most of the repair but not all of what they said they were but I’m not complaining I only had to put up $35 more »
5on BirdEye, Dec 04, 2017
Excellent service! Efficient and professional more »
5on BirdEye, Dec 04, 2017
I have not received my 100 dollar deductible from my last visit at Mercedes and I now should be getting another 100 dollar deductible from the last service
Thank you
more »
5on BirdEye, Dec 04, 2017
My dealership was able to get my claim approved the same day. I saved over $800 in out of pocket expenses! more »
5on BirdEye, Dec 04, 2017
No recommendations at this time more »
5on BirdEye, Dec 04, 2017
Quick easy process!! Very supportive of my car needs.. RIGHT ON TIME!! more »
5on Google, Dec 03, 2017
Checked out my problem as fixed it with accuracy and speed so happy more »
Business Response:
Thank you for the review, Chip!
5on Google, Dec 03, 2017
more »
5on Google, Dec 03, 2017
I took my vehicle in to Performance BMW in Chapel Hill and was almost immediately advised to cancel with GWC and to pick up a Hendrick warranty. Well low and behold, I ended up keeping GWC because I was told I would need to wait until the next business day to speak with an Office Manager. I am very glad for the delay because the service advisor at Performance tried to sell me a warranty at more than double the cost of GWC. I ended up filing my claim through GWC and everything was handled professionally and timely. My ONLY delay is because Performance still has not informed me that GWC processed the payment the same day my claim was submitted. I called GWC to check on payment and somehow Performance received the approval but missed the payment information which was faxed same day at 7:49 PM EST. So, it’s two days later (and into the weekend) and I’m still in the loaner vehicle.
GWC was completely amazing....each person I spoke with in Customer Service (even on Saturday) was professional and on point with providing details and other information!!!
more »
4on BirdEye, Dec 02, 2017
Make sure the authorized auto shop are not over charging the customer. more »
5on BirdEye, Dec 02, 2017
Loved it good service ty!!! more »
4on BirdEye, Dec 02, 2017
You have been relatively easy to work with and we are glad to have the warranty. The only concern we have is that you covered the parts and the labor on the vehicle, but wouldn’t pay for the programming, which was necessary for the new parts to operate. It is a little disappointing that that wasn’t covered. Otherwise, it has been a very beneficial extended warranty. more »
5on BirdEye, Dec 02, 2017
Thanks. You made my repair so easy. more »
5on BirdEye, Dec 01, 2017
Just keep up the good work and good customer service more »
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40 Coal St, Wilkes-Barre, PA 18702
Automotive
Today 8:30 am - 5:00 pm

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GWC Warranty has helped protect more than 1.5 million drivers with vehicle coverage that preserves their peace of mind. With Day One, Mile One coverage, you’re protected the minute you drive off the dealer’s lot. A nationwide network of service facilities gives you the freedom to travel anywhere worry-free. With over $3.5 billion in claims paid to date, you can be sure that in the unlikely event of a claim it will be handled, getting you back on the road quickly. GWC is accredited by the Better Business Bureau with the highest A+ rating.more »

Review summary

5  677
4  113
3  39
2  
1  
4.8
829 reviews