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GWC Warranty
- Automotive
- Norcross, GA
About this business
Location details
6010 Atlantic Blvd, Norcross, GA, 30071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Got my car back after 4 weeks, not happy about that. It's a good thing I have a second car. I don't know why it took so long. Anyway it run good. Thanks
Business response:
Hi Norton, I am sorry to hear about your experience. Can you please provide me with your contract number or the last six digits of your VIN so we can look into your claim? Thank you, GWC Warranty
5 stars mostly A little hard to get on the phone,, web online interface would help that. Once I called as a customer, 55 minutes on hold, the dealer got signed off and had the parts, service was completed. NOTE The total downtime took 5 days. 3 to get approved and 2 days repair. Great Caddy dealership , had loaner car.
Business response:
Steve, thank you for the 5-star rating!
You covered all the items that needed replacement or repair without any hesitation. Thank you for this, because doing so stopped the problems from progressing into bigger, costlier problems!
Given the time of day my car broke down, the response and assistance was great! My warranty overall paid for all towing and a bigger portion of the repair cost.
Business response:
Thank you for taking the time to let the world know about your positive experience. Have a great day!
The claims process was efficient and easy; the dealer handle the process all that was required of me was my deductible.
Business response:
Marcus, thank you for the 5-star rating!
Thank you for covering a complex claim. I really appreciate the level of service and fast response.
Business response:
Thank you for the recommendation, Abigail. We are happy to get you back on the GWC Warranty roads quickly.
Repair authorization was extremely efficient. The savings in repair cost was tremendous.
Business response:
Thank you for the recommendation!
Completely satisfied
Professional experience, very happy with the service...
Business response:
Thank you so much for your kind words, Brian. We really appreciate you taking the time out to share your experience with us. Cheers, GWC Warranty
Frequently asked questions about GWC Warranty
How is GWC Warranty rated?
GWC Warranty has a 4 star rating with 5,501 reviews.
When is GWC Warranty open?
GWC Warranty is closed now. It will open at 8:30 a.m.