GWC Warranty | Automotive at 40 Coal St - Wilkes-Barre PA - Reviews - Photos - Phone Number
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GWC Warranty

4.8
585 reviews
(Automotive)
 40 Coal St, Wilkes-Barre, PA 18702US

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(800) 482-7357

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5on Google, Nov 01, 2017
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Business Response:
Thanks for the review, Rebecca!
5on BirdEye, Oct 30, 2017
I have to confess that at first I was nervous about how GWC would respond if I ever filed a claimed. My first call to them was a little disconcerting but it wasn't really anything major so I handled the repair myself. However, when I had major transmission problems, GWC sent a technician to the BMW service shop and he and the shop got my car back on the road at no cost to me. Next I had a problem with the four wheel drive system and GWC and the BMW shop worked everything thing out and I only had to pay the shop differential and my deductible. And just recently, GWC provided the same great service with a rear axle problem. My warranty with GWC has been well worth it cost! more »
5on Google, Oct 30, 2017
Bought a used truck from a dealer that already had a 6" lift and 35" tires on it. The lift caused the 4x4 system to have issues. The truck was in and out of the shop the first few months I owned it. It's my daily driver to this day 2014
F-150 3.5 Ecoboost!
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Business Response:
Thanks for the feedback, Dalton! Keep on enjoying that truck!
3on Google, Oct 30, 2017
Make sure you get something else than Powertrain more »
Business Response:
Thanks for the feedback, Lynne. If there is anything we can do to help improve your experience, please feel free to call us at 1-800-482-7357.
5on Google, Oct 30, 2017
Great warranty, they gave me the name and number to a local repair shop and had no problems with the coverage and payment. Defiantly would do it again. more »
Business Response:
Thanks for the feedback, John! Glad to hear you had a No Worries, Just Drive experience.
5on BirdEye, Oct 30, 2017
I give you a 10, thank you so much. more »
5on BirdEye, Oct 30, 2017
Item not OEM, but since it was an alternator, i assumed a rebuilt would be used. Local shop is great and on top of everything. NO complaints more »
5on BirdEye, Oct 30, 2017
Everything was handled quickly and professionally more »
5on BirdEye, Oct 30, 2017
Everything was great!! Would recommend you to all my family and friends. more »
5on Google, Oct 29, 2017
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5on Google, Oct 28, 2017
I called GWC and told them that my 2011 Ford F150 overheated on October 25th. They told me to call a reputable mechanic and get a quote. I did that and the reputable mechanic called gwc to let them know that I was having a radiator problem and how much it would cost. Gwc approved the quote, applied my $100 deductible and within three hours I had my truck back. Thank you. more »
Business Response:
Thanks for sharing your experience, Tony. Happy to hear you were able to get your vehicle back quickly!
5on BirdEye, Oct 28, 2017
It was a seamless process to have GWC setup the tow company and take care of the bill more »
4on BirdEye, Oct 28, 2017
The service was very simple to use just one phone call and my vehicle was taken care of. more »
3on Google, Oct 27, 2017
I loved everything about them. Quick, didn't have to do a thing about it, ford took care of everything. But GWC didn't pay for my car rental OK fine. But to make things worse I had to pay part of my warranty cause they didn't approve the 1220$ instead maxed me out at 1007$ even though I have no deductible! What kind of company sticks the customer that paid 5,000$ for a fully paid 36,000 mile warranty with a bill???? Way to piss off a customer! Thankfully ford made it right and got my bill down out of their own pocket. I just hope my headliner is covered!! more »
Business Response:
Quinn, thank you for the message. I apologize for any inconvenience you experienced. I will be sure to research your issues to see if there is anything additional we can provide within the terms of the contract you purchased. If you have any questions, please feel free to call us at 1-800-482-7357.
5on Google, Oct 27, 2017
I have the bumper to bumper warranty and they have covered every repair I have needed. This is an investment that has already paid itself in the savings I have had from not having to pay for my repairs out of pocket. more »
Business Response:
Thank for the review, Juan. Happy to help with all your repairs!
5on Google, Oct 27, 2017
I was skeptical at first when purchasing the warranty, but we have used it twice and it has been a financial life saver. The dealership service dept. took care of both claims and they said that GWC is very pleasant to work with on their end of it. So far I would definitely recommend them. I hope it goes as smoothly for the remainder of our term. more »
Business Response:
Thanks for the feedback, Brett! We're glad to hear you enjoyed your No Worries, Just Drive experience!
3on BirdEye, Oct 27, 2017
Pay 100% next time thanks! more »
5on BirdEye, Oct 27, 2017
Well, I had bought an upgrade to the original plan and when I had a claim, the upgrade was overlooked. I would have your associates make sure that the policy is current and check for any upgrades. It could have been ugly. Everything turned out well though. I am very pleased with GWC. more »
4on Google, Oct 26, 2017
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Business Response:
Thanks for the feedback, Aaron!
5on Google, Oct 26, 2017
This company has been great at following through with repairs on my vehicle. Very glad I purchased this warranty when I purchased my vehicle. They have paid out over 7000 USD. My warranty cost was around 2000. You just never know when some random problem may come up. I would never be without an extended warrenty. Thank you GWC Warranty! more »
Business Response:
Thanks for the review! We're glad you enjoyed your No Worries, Just Drive experience!
5on Google, Oct 26, 2017
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4on BirdEye, Oct 26, 2017
The labor still cost several hundred after deductible.

But thank you
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5on BirdEye, Oct 26, 2017
Nothing ! Quick response and coverage as paid for when I got the warranty. All fair and square. more »
3on BirdEye, Oct 26, 2017
So you took care of the biggest part of my issue with my vehicle I thought y'all guys could have done a little bit more more »
5on BirdEye, Oct 26, 2017
You've been great for all the repairs I've needed so far. more »
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40 Coal St, Wilkes-Barre, PA 18702
Automotive
Today 9:00 am - 5:00 pm

About

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GWC Warranty has helped protect more than 1.5 million drivers with vehicle coverage that preserves their peace of mind. With Day One, Mile One coverage, you’re protected the minute you drive off the dealer’s lot. A nationwide network of service facilities gives you the freedom to travel anywhere worry-free. With over $3.5 billion in claims paid to date, you can be sure that in the unlikely event of a claim it will be handled, getting you back on the road quickly. GWC is accredited by the Better Business Bureau with the highest A+ rating.more »

Review summary

5  470
4  86
3  29
2  
1  
4.8
585 reviews