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Halton Honda
- Car Dealers
- Burlington, ON
About this business
Location details
4100 Harvester Rd, Burlington, ON, L7L 0C1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Today, I had a bad experience at Honda Burlington.Oil Today, I had a bad experience at Honda Burlington. Oil change Clerk, has No customer service skills, Needs to improve, I was not happy at all.
Business response:
We're sorry we left you with an unsatisfactory experience. Help us meet your expectations, feel free to reach out to Service Manager, Carlos at 905-632-5371 ext 142 to help resolve any issue.
Thiefs Took my car in for oil change ....they told me I needed all this extra work costing over $1400.00 including new wipers...I said no as I’ve been thinking of getting a new car......my wipers were fine up until that day, next time I needed to use them they made this awful noise , I truly believe the mechanic did something to them. As for all the extra work I was told I needed ....I went to a mechanic and asked them to check those things ....I was told there was nothing wrong with those parts. I have been going there for ... read more
Business response:
Hello Julia, we're sorry your experience here didn't meet your expectations. While our service advisors pass on the recommendations our Honda trained technicians make; these are only recommendations and are subject to your approval before any work is initiated. While mechanics working and trained elsewhere may have a difference of opinion, we would be derelict in our duty if we did not inform you of any issues that we find, so you can make an informed decision. For future knowledge, Honda wipers blades are priced from $10-15... read more
ignored my wife and a girlfriend went to halton Honda, walked around for half an hour, and then went into the showroom no one asked her if she wanted help, so she left and bought a Mercedes where they bent over backwards to help her, even though she might want to buy a honda in the future it won't be from halton, obviously selling a car to a couple of women is not a priority.
Business response:
We're sorry your wife had a negative experience with us. As you may find from our many online reviews; Halton Honda is very well known for our low-pressure atmosphere/sales staff. Most customers (male AND female) don't like to be jumped on by a salesperson right away and prefer to be able to browse through the showroom at leisure. When they are ready, we have a very friendly receptionist in the middle of the showroom under the sign "Need Help? Ask Here." who would be able to supply your wife with the appropriate staff member... read more
Service I keep getting reminders about “ it’s time for your next service “ I have done my service at another location. I could not wait 19 DAYS for my A1 service. We have bought 6 Honda’s from your dealership, and if we ever buy another Honda it will be form a dealer who can provide timely service. ( year ago I had to wait 6,5 hours in your showroom for an oil change , bad.)
Ripped off One of the most poor service I have ever got on diagnostics. The problem was obvious small to be digitized but starting charge me from 3 hrs upon disputes reduced to 2.5 then 2 hrs non sense. I don’t believe them anymore huge organization but cheaply poor service.
Business response:
Hi Akhtar1525, I understand after working with you to resolve any issue you might have had on your last visit service visit you still aren't satisfied. We did everything we could to help with your service costs, from reducing labour costs and even parts for you. Please think of us in the future and we hope for a better visit next time.
bad assistance from advisor I ask more service than recall. but the advisor inform need take more time, but not give to me other option. service for recall less than...
Business response:
Thank you for your feedback as it only helps us improve in providing the best possible customer service to our loyal customers.
Dishonest salesman and employees. Would never purchase from again. Promised the world tonget the sale and then calls customer 3 days after the deal has been made to request items that were never part of the transaction.
Customer Service Customer service representative argued with me and stated that an issue with 2014 CRV VTC grinding noise does not exist. Very disrespectful and rude. Recommend to buy a Toyota product before a Honda. Customer service will leave you high and dry after the warranty is done!
Brutal Went in for an emissions test. Heater worked fine. Left it with them and got the car back and the blower motor was shot! Hmmmm. Mark Comfort was so disrespectful to my wife. Way to go Honda Burlington.
Business response:
I am sorry you feel this way. As was discussed at the time, your blower resistor only worked on high speed. The lower speeds were not working at all. When the higher speed was on the blower was very loud, which indicates the motor and resistor were on its way out. Unfortunately predicting when that would happen is as unrealistic as being able to say exactly when a light bulb will burn out. Murphy's law says it happens while in our shop, but it is unreasonable to say that performing a drive clean test would cause the blower &... read more
Frequently asked questions about Halton Honda
How is Halton Honda rated?
Halton Honda has a 4.7 star rating with 6,167 reviews.
When is Halton Honda open?
Halton Honda is open now. It will close at 8:00 p.m.