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Halton Honda
- Car Dealers
- Burlington, ON
About this business
Location details
4100 Harvester Rd, Burlington, ON, L7L 0C1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I bought a 30. 000 dollar used car and when i walked out the price was 62.900 they were happy until I came back the next day and said I cannot take this car with all of the additions they made for it. I said I would take the car if they took all of the xxxx off and they kept saying come back I'm gonna do this for you and you really need the extended warranty. so, it went another day. then a third I called them and told them I'm not buying the car and I want my deposit back. They still have not returned my deposit even after ... read more
Business response:
We’re very concerned to hear about your experience and sincerely apologise for any frustration this has caused. At Halton Honda, we take all concerns seriously and want to fully understand the situation regarding your deposit and vehicle purchase. Please contact our General Sales Manager, Moto, at motoki@haltonhonda.com so we can review the details and work toward a resolution.
Immensely frustrating and disappointing experience with Honda service by Daniel Petriello on Saturday. Service for regular maintenance and poor air conditioner functioning ended with worse air conditioning, damage to the front passenger's door, and no explanation or answering of questions. Despite marking brake condition over 5mm, brake warning light went on within a day after the appointment. Were they dismissive of these issues because my daughter brought the car in? My car's functioning is now worse than before the "maint... read more
Business response:
At Halton Honda, we take every concern seriously, and we want to assure you that our team strives to provide consistent, professional service to all customers, regardless of who brings in the vehicle. Any implication that the quality of service was affected by who brought in the vehicle is completely unfounded, and we regret that your experience did not meet the high standards we strive to maintain. We also want to clarify that Daniel Petriello is an apprentice and did not perform work on your vehicle, especially on the A/C ... read more
-a worker backed my car into a pole when I took it for the safety -when I called the general manager he asked “ how I got his cell number” despite the front desk forwarding my call - when I asked to see the video footage it was all trees
Business response:
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our management team has reviewed the situation, but we don’t have any recollection of the incident or phone call you described. That said, we take matters like this very seriously and would genuinely like the opportunity to better understand what happened. Please reach out directly to either Domenic Almonte (Service Manager) at domenic@haltonhonda.com or Shams Ahmad (General Manager) at shams@haltonhonda.com so we can look into this ... read more
I am very unhappy that my vehicle is having major issues with only 106,000 kms. There are design flaws that Honda is not taking responsibility for. I am n a Facebook forum - Honda CRV forum which has many people complaining about CRVs going into limp mode due to many different reasons that are indicative of a of serious design flaws. It can be very dangerous when your vehicle suddenly looses power on a highway. Honda should be doing a recall to correct the known issues. I see a Class action suit coming Hondas way because of ... read more
Business response:
Thank you for your feedback. We're sorry to hear about the issues with your CR-V and understand your concern. While recall decisions are made by Honda Canada, we’re aware of some that may relate to similar symptoms. Since you’re already in touch with our service team, please know we’re always here to advocate on your behalf and will do all we can to support you on a more local level. We genuinely want to help resolve this the best we can and ensure your safety and confidence in your vehicle.
Total rip-off! Watch out for the fine print. This place is a joke! They will rip you off any chance they get! They never honour their fake warranties. Sneaky deceitful thieves!
Business response:
We’re very sorry to hear you feel this way. At Halton Honda, we take customer satisfaction seriously and are committed to transparent communication and honouring all valid warranties. We never take shortcuts when it comes to service or integrity, so your experience is certainly not the standard we aim for. We’d really appreciate the opportunity to look into what happened and try to make things right. Please contact our General Manager, Shams Ahmad, directly at shams@haltonhonda.com so we can better understand your concerns.
Car was there because of a recall notice. They called to say I was due for oil change and tire rotation. I agreed to the oil change. When I went to pick up the car, I was informed that all 4 tires got a 10/10 rating when they were examined. The treads were fine. I didn't even need a tire rotation. Saved myself $48.99 but sort of lost trust in them. Is anyone honest anymore????
Business response:
Thank you for taking the time to share your feedback regarding your recent visit. We appreciate your concerns and understand how important trust is when it comes to vehicle service. We want to clarify that while tire rotation is recommended as part of regular maintenance to promote even wear, it is not directly related to tread depth. The recommendation for a tire rotation is based on mileage and the specific service schedule for your vehicle, rather than the condition of the tread itself. But we are glad to hear that your t... read more
Service Department quoted $450. 00 to replace and install driver side sun visor. This is a very common break down in Honda’s. Purchased replacement visor from Amazon Prime and installed in 15 minutes! xxx! Total rip off!
Business response:
We appreciate your feedback. Our service team provided you with an estimate based on genuine Honda parts and dealership installation costs, which follow Honda Canada’s pricing guidelines. While aftermarket parts may be available at a lower cost, we use OEM (Original Equipment Manufacturer) parts to ensure quality, fit, and longevity. Our pricing is in line if not lower than most dealerships. If you have any concerns about pricing, we recommend reaching out to Honda Canada directly, as we do not set these costs. That said, we... read more
Bad attitude from customer service as always, and no enough knowledge to explain to customers and satisfy their needs. Technician takes long time to fix a simple problem always. The pricing is higher than other dealers.
Business response:
We’re sorry to hear that your experience did not meet expectations, and we sincerely apologize for any frustration caused. Providing excellent customer service and clear communication is a priority for us, and we regret that we fell short in your case. We also strive to offer competitive pricing—often lower than many dealerships—and our factory-trained technicians are committed to addressing concerns thoroughly and accurately. We understand that the repair process can be frustrating at times, and it’s always our goal to prov... read more
I needed to pick up my winter tires from storage and called them to set it up. They booked me for a service appointment for the following Monday which would trigger the tires being pulled from storage. I was expecting to run in and get the tires and leave. When I got there they had not even pulled them Out. I was told repeatedly it would take 5-10 minutes. I mentioned multiple times I was late to pick up my kids from school. After 30 min (I arrived at 4:09 and left at 4:40 I finally had my tires but they had put two in the t... read more
Business response:
We’re sorry to hear about your recent experience and apologize for any inconvenience caused. Tire retrieval from storage requires more than 24 hours notice, and we regret that this wasn’t communicated when you booked your appointment, especially during our busiest season. That said, we’re pleased our staff was able to expedite your request and have your tires ready within 30 minutes. Regarding the placement of your tires, we’d like to investigate further. Please don’t hesitate to contact our Service Manager, Domenic Almonte,... read more
Frequently asked questions about Halton Honda
How is Halton Honda rated?
Halton Honda has a 4.7 star rating with 6,167 reviews.
When is Halton Honda open?
Halton Honda is closed now. It will open at 8:00 a.m.