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Heritage Oaks Assisted Living and Memory Care
- Assisted Living Facilities
- Conroe, TX
About this business
Location details
903 Longmire Rd, Conroe, TX, 77304, United States
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I would recommend this place to anyone! It is clean, staff are friendly and helpful. They always have fun engaging activities every day for the residents. Your loved one will be genuinely loved and cared for here.
Business response:
Hi Jessica, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Heritage Oaks Assisted Living and Memory Care. Thank you so much for taking the time to leave this feedback.
This was our second choice. It was 100% occupied at the time.
Business response:
Hi there, Thanks for taking the time to rate our community!
It has been great for my loved one, it has her socializing again and she has improved. Things started changing pretty quickly after we got here, there has been a lot of staff turnover. They are not doing book-keeping very well right now so there is a glitch and they cannot seem to get that straight. There has been a change in directors recently, so we are hoping the transition will get that all corrected.
Business response:
Hello, thank you for sharing your experience at our community. Our professional staff aim to provide high quality care to all our residents. We would like to look into this further. If you are willing, please reach out to us at ResidentExperience@frontiermgmt.com.
We chose Heritage Oaks Assisted Living and Memory Care because of the facility's cleanliness and the availability to get us in quickly. They keep it remodeled and up to date. I would recommended them to other families looking.
We feel very comfortable with my loved one being here. There are lots of activities for the residents. This is a good place for those that can't live on their own anymore. I would recommend the community.
Very impressed with the facility and their Marketing Director, [name removed]. She was very open and did not pressure us in any way. Very clean, staff was friendly, and it felt very homey.
The friendliness of the staff members at the community are excellent, and the rooms there are nice.
The staff are very friendly. It is a clean facility. The food is good with variety and it is all home cooked from scratch. There has been a little bit of management turnover but the new person seems good. They offer activities but there is no gym or swimming pool, They have a very nice secured courtyard for the residents to the enjoy the outdoors safely.
It is one of the best places that I have seen. I have visited many places, and I like set up , it's clean, and the staff genuinely care about the residents. However, I do think they are understaffed. The food is fine , my mom likes it. I don't think they have enough activities right now though. My mom's apartment is great and she loves it.
Frequently asked questions about Heritage Oaks Assisted Living and Memory Care
How is Heritage Oaks Assisted Living and Memory Care rated?
Heritage Oaks Assisted Living and Memory Care has a 4.2 star rating with 137 reviews.
When is Heritage Oaks Assisted Living and Memory Care open?
Heritage Oaks Assisted Living and Memory Care is open now. It is open 24/7.