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Hill Country Animal Hospital
- Veterinarians
- Austin, TX
About this business
Welcome to Hill Country Animal Hospital and Pet Lodge, where ensuring your pet's total health is our first concern. Serving the Westlake area since 1993, our hospital is fully equipped with the sophisticated technology to provide the best care for your pet. Our team of skilled professionals and caring staff provide our patients with expert, highly personalized attention. We hope this site can answer any questions you might have about our services and facilities; call us at (512) 329-5177 today!
Location details
7023 Bee Cave Road, Austin, TX, 78746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
I took my dog here and the front office staff was not very helpful, relatively inexperienced, and kind of rude. The vets are well qualified, but they would do well for themselves to have a more experienced support staff who are knowledgeable about animal care. This being a premium establishment, I expected a little more professionalism for the cost of services rendered (senior dog annual checkup). The "office manager" was not responsive to my questions; she may know billing and paperwork, but she doesn't know much about c... read more
Following up on a previous post. Since my post from a few weeks ago, I've received a nice follow up letter from Dr. Holcomb expressing his apologies for the service I received. His actions suggest that my one incident may have been more of an oversight than the norm. I do hope they get it turned around and get back to being customer focused clinic we started with several years ago.
We had spent thousands of dollars on vet and boarding here until things went wrong. Very, very wrong.... The first thing that tipped me off is that I was never allowed to see the boarding facilities. Then when my husband and I went to Europe for two weeks we returned to discover that one of our pug's eyes had popped out during a tussle with her pug sister and they never called our emergency contact. This was an accident, so I let it slide- though was annoyed that they did not contact my emergency person. Then we went to Ja... read more
Frequently asked questions about Hill Country Animal Hospital
How is Hill Country Animal Hospital rated?
Hill Country Animal Hospital has a 4.7 star rating with 675 reviews.
When is Hill Country Animal Hospital open?
Hill Country Animal Hospital is closed now. It will open at 7:00 a.m.