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HL-L5100DN
About this business
Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side."
Fine, except for print quality and Brother's warranty hassle Just terrible print quality with a grey background with streaks and splotches (see photo). Print quality was good at first but deteriorated after one or two months and maybe 200 pages (current page count is 398). I performed the cleaning procedure according to instructions on Brother's web site. The problem reappeared within a few days. Next, I called Brother support where the agent walked me through the same procedure. I asked her what I should do if the same prob... read more
Not wireless I actually can't attest to how it works because it's not wireless, and comes with NO Ethernet or USB cables to use it. I should have done more research. Good price, but you have to create a full Brother account for them to even tell you that they don't provide cables, Big Brother much? I'll update when I order cords and try it, but not sure I can endorse all this. Customer service was much nice then Epson though
Worked for a year Worked for a year now drum warning. Trying to get Amazon to replace but can't find location to request.
Drum died within months of purchase drum went out and the replacement cost only $20 less ($120 drum and only paid $140 for printer)than the printer itself. bother did nothing to help.
Buy a different Printer This printer has a brain of its own, Jury still out but I like the HL2270 far better. This one has issues, it refuses to print some internet things. and it leaves shadows on my document. Print quality is not the best.
Big drawback to using this printer in a work environment ... Big drawback to using this printer in a work environment is it can't feed NCR (carbonless) paper from the multipurpose tray. It pulls in 2 or 3 sheets at a time. It will properly feed carbonless from the main tray.
The printer, brand new, out of the box ... The printer, brand new, out of the box was printing black spots all over the page. Contacted support on three separate occasions and still have no resolution. Each time I contact them, they have me run through the same exact routine each time as if I'm contacting them for the very first time. I have a ticket number so there should be no confusion about what I've done already. I've spent at least three hours trying to get them to resolve this issue with no success. They sent a replac... read more
Watch Out, Drum & Toner will cost you $2.43 per page After printing just 75 copies, the pages started smudging at the top. Now after contacting Brother support and cleaning the drum 3 times, I have random dots over the entire page. The recommended solution: Buy new drum unit and toner cartage, they are not covered by warranty. Cost: more than I paid for the printer less than a month ago.
Terrible, horrible, no good printer *** Update 01/28/2018 *** A support tech was unable to resolve my issue. I finally did an exchange, for another printer of the same model, and it had the same issue. After SO much wasted time, I have concluded that Brother is being cheap and lazy and including a generic manual with many different printer models, leaving the user to decipher which model corresponds to which part of the instructions. What's worse, Brother is purposely misleading when it says this printer can "print over a wi... read more
Frequently asked questions about HL-L5100DN
How is HL-L5100DN rated?
HL-L5100DN has a 4.2 star rating with 372 reviews.
When is HL-L5100DN open?
HL-L5100DN is closed now. It will open at 9:00 a.m.