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HL-L5100DN

4.2

    About this business

    Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

    4.2372 reviews
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    Kristina Keane's profile image
    Kristina Keane 
    7 years ago

    One Star It jammed and stopped working the day after I opened it. 

    Aaron's profile image
    7 years ago

    Printer has very poor resolution, and smears ink across the paper consistently Printer has very poor resolution, and smears ink across the paper consistently, I wish I could just get rid of it. 

    Ruth Shaer c/o Teresa Stivers's profile image
    Ruth Shaer c/o Teresa Stivers 
    7 years ago

    Brother Customer Service sucks I didn't give this 4 stars because the print cartridge that came with the drum made copies with gray lines through it. Amazon customer service passed me to Brother who grilled me re serial #s etc before agreeing to replace the cartridge. That was last week. I've heard nothing since. Hate wasting time like this. 

    Anyone's profile image
    Anyone 
    7 years ago

    Fast, but terrible print quality I won't go into every minutiae, as many have already done so. This is mostly about print quality (which, oddly enough, is rarely mentioned). The quality of the print, especially compared to the likes of Xerox Phaser or HP, etc., is just plain terrible. If anything, it's certainly not the 1200x1200 DPI they claim it to be. It's not even 600x600 in my opinion. I'd place it more at about 300x600. This deception in marketing alone is what earned it a two star rating from me (sorry, but print qual... read more

    Technical Squirrel's profile image
    Technical Squirrel 
    8 years ago

    Find a different manufacturer, or model..... This printer printed about 10 pages, then began to dim the lights in the office and post data errors, and other errors on the front panel. Maybe we just got a dud, but I would suggest a different model... 

    Amyp's profile image
    8 years ago

    We have bought this printer and then had to have ... We have bought this printer and then had to have it replaced a year and a half later because it stopped working and it was still covered under the Square trade warranty. We got a replacement under the warranty and now is not working again but we are out of warranty. Stay away from this printer if you have it in an office that's used daily 

    Peter's profile image
    8 years ago

    Poor Print Quality with Google Cloud Print Poor print quality with Google Cloud Print. This issue is not specific to this model. According to various posts several models of Brother printers are affected by "fax like" quality when printing through Google Cloud Print.It's very noticable on even the simple printout like the spreadsheet attached to this review. It's really sad because overall this is a very nice printer. It was easy to setup, it prints super fast. But my main use case is printing via Google Cloud Print so for m... read more

    Amazon Customer's profile image
    Amazon Customer 
    8 years ago

    Rebuilt and aftermarket toner cartridges work just fine in this machine Had I known in advance that this printer is booby trapped to prevent use of partially used toner cartridges, I would not have bought it. It took a day of research and a lot of tinkering with the toner cartridges to bypass the downright sneaky booby trap. Rebuilt and aftermarket toner cartridges work just fine in this machine; however, you must never take one out if it has any toner left in it because the machine will reject it if you try to put it back i... read more

    Donald's profile image
    Donald 
    8 years ago

    I would not Recommended this printer for office use. Prints great when it doesn't jam or pull two checks/papers at one time... Can't use it for office checks because it sometimes pulls 2 checks instead of one & then the sequence is off. It won't even print 3 checks in a row without screwing up. Even printing reports, it sometimes pulls 2 sheets & jams, & that is different paper than the check paper.. So I am back at finding a printer that will print consecutive checks& not screw the sequence #'s up.. 

    Frequently asked questions about HL-L5100DN

    How is HL-L5100DN rated?

    HL-L5100DN has a 4.2 star rating with 372 reviews. 

    When is HL-L5100DN open?

    HL-L5100DN is closed now. It will open at 9:00 a.m.