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Hollywood Feed
- Pet Stores
- University Heights, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in University Heights, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why H... read more
Location details
13932 Cedar Rd, University Heights, OH, 44118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I would give a much higher rating but I order from here all of the time and the moment I needed help correcting a mistake that they made and I just didn’t catch right away due to the new non see through bags, it took me dealing with corporate to get it fixed. In the end they fixed it and I’m appreciative but it wouldn’t have been done if they weren’t forced.
Business response:
Thank you for reaching out to us, Crystal. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and accurate deliveries, so I'd like to apologize for your experience as we've dropped the ball. I do apologize for the trouble that your order was not accurate upon arrival the first time. As Hollywood Feed has brought on PetPeople we are currently in training all staff on being accurate and diligent on Same Da... read more
I'm in my local University Heights PetPeople/Hollywood Feed store on a weekly basis and they are my village for puppy raising! They're so helpful, welcoming, and kind. They always treat my puppy to snuggles, belly rubs, and samples. She absolutely loves to visit and the DIY bath is such a wonderful resource. I can't say enough good things.
Business response:
Julianne-- and puppy! We are beyond thrilled to see that you consider us part of your village! We want to be your place to feel secure about your decisions for your growing new family member! We are trained for over forty hours annually to be our very best for the amazing guests who walk through our door. We do what we do for a love of helping spread the best products and the best knowledge to help aid pet parents through every stage of life! We are glad to remain a part of your family here at Hollywood Feed! Sounds like th... read more
I would give a much higher rating but I order from here all of the time and the moment I needed help correcting a mistake that they made and I just didn’t catch right away due to the new non see through bags, it took me dealing with corporate to get it fixed. In the end they fixed it and I’m appreciative but it wouldn’t have been done if they weren’t forced.
Business response:
Thank you for reaching out to us, Crystal. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and accurate deliveries, so I'd like to apologize for your experience as we've dropped the ball. I do apologize for the trouble that your order was not accurate upon arrival the first time. As Hollywood Feed has brought on PetPeople we are currently in training all staff on being accurate and diligent on Same Da... read more
I'm in my local University Heights PetPeople/Hollywood Feed store on a weekly basis and they are my village for puppy raising! They're so helpful, welcoming, and kind. They always treat my puppy to snuggles, belly rubs, and samples. She absolutely loves to visit and the DIY bath is such a wonderful resource. I can't say enough good things.
Business response:
Julianne-- and puppy! We are beyond thrilled to see that you consider us part of your village! We want to be your place to feel secure about your decisions for your growing new family member! We are trained for over forty hours annually to be our very best for the amazing guests who walk through our door. We do what we do for a love of helping spread the best products and the best knowledge to help aid pet parents through every stage of life! We are glad to remain a part of your family here at Hollywood Feed! Sounds like th... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 299 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.