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Hollywood Feed
- Pet Stores
- University Heights, OH
About this business
Location details
13932 Cedar Rd, University Heights, OH, 44118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I would give a much higher rating but I order from here all of the time and the moment I needed help correcting a mistake that they made and I just didn’t catch right away due to the new non see through bags, it took me dealing with corporate to get it fixed. In the end they fixed it and I’m appreciative but it wouldn’t have been done if they weren’t forced.
Business response:
Thank you for reaching out to us, Crystal. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and accurate deliveries, so I'd like to apologize for your experience as we've dropped the ball. I do apologize for the trouble that your order was not accurate upon arrival the first time. As Hollywood Feed has brought on PetPeople we are currently in training all staff on being accurate and diligent on Same Da... read more
I would give a much higher rating but I order from here all of the time and the moment I needed help correcting a mistake that they made and I just didn’t catch right away due to the new non see through bags, it took me dealing with corporate to get it fixed. In the end they fixed it and I’m appreciative but it wouldn’t have been done if they weren’t forced.
Business response:
Thank you for reaching out to us, Crystal. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and accurate deliveries, so I'd like to apologize for your experience as we've dropped the ball. I do apologize for the trouble that your order was not accurate upon arrival the first time. As Hollywood Feed has brought on PetPeople we are currently in training all staff on being accurate and diligent on Same Da... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 355 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.