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Hollywood Feed
- Pet Stores
- University Heights, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in University Heights, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why H... read more
Location details
13932 Cedar Rd, University Heights, OH, 44118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I love this store.
Business response:
Keela, Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
The best customer service you’ll ever receive at an pet store. I will spend a little extra to make sure my cookie is getting the best stuff, I adore this store
Business response:
Thank you Ariel for the kind words! We appreciate your continued support! Our University Heights store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Than... read more
No caged animals. Excellent!
Business response:
William, Thank you for this review! Thank you for the kind words! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
No caged animals. Excellent!
Business response:
William, Thank you for this review! Thank you for the kind words! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
I've been a customer at Pet People for a long time, I truly miss some of the old employees. With Hollywood Feed please do not have your employees try to up sell items to your customers unless they ask you for help. It has happened 2x in the last month while I have been shopping for a puppy. I miss Lou who was the best person working at your Cedar Center store, very informative with products but is not a pest. She is a very personable person.
Business response:
Maryclare, First, I do want to apologize if you have felt any pressure to buy any additional products you may not want. Our company's goal is to provide a helping hand in finding the products that will help your dog or cat to thrive. We certainly do not want any of our guests to feel forced to buy certain products - as we know that each pet parent is doing what is right for their fur-baby. We do not require sale add-ons of our locations. It is all in the enthusiasm we have to help you spoil your pets. Second, I do want to a... read more
Always friendly staff and a great selection of products.
Business response:
Chris, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Preferred place for pets needs
Business response:
Rashad, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Awesome, helpful staff! Great bath facilities, clean & well stocked. My Hucky loved the staff as well🐶
Business response:
Christine, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! The bath facilities are an amazing service we love to provide the community with. We know taking the dogs out can be fun! Cleaning the aftermath... Not always. So we are here to help! Thank you for such a kind review. We hope to see you again soon!
Excellent Customer Service.......
Business response:
Halle, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 299 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.