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Hollywood Feed
- Pet Stores
- University Heights, OH
About this business
Location details
13932 Cedar Rd, University Heights, OH, 44118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Yes, always great customer service!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Everyone is so helpful and knowledgeable
Business response:
Mariann, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Yes, always great customer service!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Reliable!
Business response:
Karina, thank you for the 5 stars. We appreciate your business with us and hope to see you again soon!
Reliable!
Business response:
Karina, thank you for the 5 stars. We appreciate your business with us and hope to see you again soon!
A friendly and helpful staff, per usual
Business response:
Elizabeth, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
A friendly and helpful staff, per usual
Business response:
Elizabeth, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Very good customer service with the exception of one time. The staff are knowledgeable and the store would have a nice product selection though shelves have not been fully stocked on my last several visits and the items I went there for were unavailable
Business response:
Thank you Melissa for this feedback. Our University Heights store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 or bark@hollywoodfeed.com to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide ... read more
Very good customer service with the exception of one time. The staff are knowledgeable and the store would have a nice product selection though shelves have not been fully stocked on my last several visits and the items I went there for were unavailable
Business response:
Thank you Melissa for this feedback. Our University Heights store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 or bark@hollywoodfeed.com to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide ... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 415 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.