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Hollywood Feed - Charlotte, NC

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

2400 Park Rd, Charlotte, NC, 28203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9249 reviews
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Ainslie W.'s profile image
Ainslie W. 
on Birdeye

a year ago

Always enjoy the convenience and the price point- my dog enjoys the goodie she chooses after the bath! 

Business response:

Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service along with our Self-Wash station! We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarian... read more

Eric C.'s profile image
Eric C. 
on Birdeye

a year ago

I've gone into two of these stores. Really great employees. Nice, knowledgeable and helpful. Has made moving to a new state with my dog so much easier. I tend to like local pet stores over the chains and the employees at these stores are exactly why. 

Business response:

Eric, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

Jennifer P.'s profile image
Jennifer P. 
on Birdeye

a year ago

The customer service here is wonderful. I'm always greeted, and they are just so helpful. Love coming here. 

Business response:

Jennifer, Thank you for the kind words! We appreciate your continued support! Our Dilworth store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank y... read more

Ellen T.'s profile image
Ellen T. 
on Birdeye

a year ago

Definitely 5 star…all the sales people are so helpful! 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Ellen! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Emily R.'s profile image
Emily R. 
on Birdeye

a year ago

Friendly staff, always provide good advice and recommendations on food and products! They also are so sweet to my pup when he comes in and give him treats. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Michael L.'s profile image
Michael L. 
on Birdeye

a year ago

Nice & friendly. 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Michael! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Karen S.'s profile image
Karen S. 
on Birdeye

a year ago

Your staff is so friendly and helpful. 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Karen! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Mary Claire B.'s profile image
Mary Claire B. 
on Birdeye

a year ago

Some of the best customer service in Charlotte 

Business response:

Mary Claire, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Andrea K.'s profile image
Andrea K. 
on Birdeye

a year ago

Everyone is always so helpful! 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Andrea! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 249 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

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