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Hollywood Feed
- Pet Stores
- Chagrin Falls, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Chagrin Falls, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollyw... read more
Location details
8476 E Washington St, Chagrin Falls, OH, 44023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Staff was helpful in finding the products I needed. Easy and fast checkout.
Business response:
Thank you so much for the 5-star review, Nancy! We're so glad to hear that our team at our Hollywood Feed Store #425-Bainbridge made your shopping experience smooth and efficient. Helping you find the products you need and providing an easy, fast checkout is what we’re all about! We look forward to seeing you again soon and making your next visit just as great! Thanks for choosing Hollywood Feed!
Jason was great! Very knowledgeable and friendly!
Business response:
Thank you Michelle for the wonderful review! Jason is an awesome team member, and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best food for your pet. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
always a clean store, staff is always friendly
Business response:
We're glad to hear you had a positive experience at our store, Erin! Thank you for the kind words.
Always a great experience at Hollywood Feed! All sales personnel know their products, where it is in the store and fun to deal with! Doesn't get any better!!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Bathing suites are excellent for my big dogs and staff are always helpful and polite.
Business response:
Thank you for your positive feedback, Jennifer! We're glad to hear that our bathing suites work well for your big dogs. Our staff is always here to assist you and provide excellent service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (440) 543-0841.
Always a easy and friendly experience
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased with Hollywood Feed Bainbridge and hope you'll visit us again soon! Check out Hollywood Feed University at hfu.hollywoodfeed.com to learn even more.
Clean store, friendly employees
Business response:
Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
The customer service provided was excellent and unmatched by many other retail locations. I can't recall her name but she was attentive, knowledgeable, helpful and above all kind and friendly. This was my first time to hollywood feed after taking over this location as we were without a pet for awhile. Our business was earned by this experience.
Business response:
Bill, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more
Very Helpful.
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Karen! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon at Hollywood Feed #425 - Bainbridge!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 173 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.