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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Chagrin Falls, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollyw... read more

Location details

8476 E Washington St, Chagrin Falls, OH, 44023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9158 reviews
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Erin R.'s profile image
Erin R. 
on Birdeye

2 months ago

always a clean store, staff is always friendly 

Business response:

We're glad to hear you had a positive experience at our store, Erin! Thank you for the kind words. 

Bill S.'s profile image
Bill S. 
on Birdeye

3 months ago

Always a great experience at Hollywood Feed! All sales personnel know their products, where it is in the store and fun to deal with! Doesn't get any better!! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!  

Jennifer M.'s profile image
Jennifer M. 
on Birdeye

5 months ago

Bathing suites are excellent for my big dogs and staff are always helpful and polite. 

Business response:

Thank you for your positive feedback, Jennifer! We're glad to hear that our bathing suites work well for your big dogs. Our staff is always here to assist you and provide excellent service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (440) 543-0841. 

Claudia W.'s profile image
Claudia W. 
on Birdeye

7 months ago

Always a easy and friendly experience 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased with Hollywood Feed Bainbridge and hope you'll visit us again soon! Check out Hollywood Feed University at hfu.hollywoodfeed.com to learn even more.  

Erin R.'s profile image
Erin R. 
on Birdeye

7 months ago

Clean store, friendly employees 

Business response:

Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Bill H.'s profile image
Bill H. 
on Birdeye

8 months ago

The customer service provided was excellent and unmatched by many other retail locations. I can't recall her name but she was attentive, knowledgeable, helpful and above all kind and friendly. This was my first time to hollywood feed after taking over this location as we were without a pet for awhile. Our business was earned by this experience. 

Business response:

Bill, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

KAREN B.'s profile image
KAREN B. 
on Birdeye

a year ago

Very Helpful. 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Karen! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon at Hollywood Feed #425 - Bainbridge!  

Denise C.'s profile image
Denise C. 
on Birdeye

a year ago

Very helpful and friendly staff! 

Jackie R.'s profile image
Jackie R. 
on Birdeye

a year ago

Excellent service always 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 158 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Sunday at 10:00 a.m.