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Hollywood Feed

4.8
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Chagrin Falls, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollyw... read more

Location details

8476 E Washington St, Chagrin Falls, OH, 44023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8150 reviews
5
133
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11
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Nancy G.'s profile image
Nancy G. 
on Birdeye

a year ago

Great customer service and friendly, helpful staff 

Carol B.'s profile image
Carol B. 
on Birdeye

a year ago

Excellent service and helpful info 

Lil D.'s profile image
Lil D. 
on Birdeye

a year ago

It’s ok. The employees are nice and friendly when you walk into and try to be helpful. Sometimes there are not proper signs to show sale items. 

Doug C.'s profile image
Doug C. 
on Birdeye

a year ago

Very friendly and good help! 

Diane H.'s profile image
Diane H. 
on Birdeye

a year ago

Great customer service 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Paula M.'s profile image
Paula M. 
on Birdeye

a year ago

Excellent customer service and products. Appreciated. Paula Mason Chagrin Falls Ohio 

Business response:

Paula, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Fe... read more

Patty L.'s profile image
Patty L. 
on Birdeye

a year ago

Very impressed staff very helpful Loved that food had visible dates 

Business response:

Patty, Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. We want to be as transparent as we can, including having visible dates. No one likes squinting and tossing around heavy bags to find some small type. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Am... read more

Renee L.'s profile image
Renee L. 
on Birdeye

a year ago

Billie Holiday (my pocket bully) loves to see her friends at Hollywood Feed! The staff makes you feel like family and knows by dog by name! The products are fantastic, but we do miss the blueberry bulk biscuits. 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Renee! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Karen H.'s profile image
Karen H. 
on Birdeye

a year ago

Great products and service! My dog loves to go there! 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 150 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Wednesday at 9:00 a.m.