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Hollywood Feed
- Pet Stores
- Deerfield, IL
About this business
Location details
775 Waukegan Rd, #150, Deerfield, IL, 60015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very helpful
Business response:
Ummehaany, Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and we hope you visit us again soon!
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Business response:
Pat, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Great customer service and product selection.
Business response:
Craig, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
After Pet People was sold to Hollywood Feed, I felt the whole store took a downhill turn. Where I was very used to great advice from knowledgeable people, it became clear that the new crew knew nothing about anything, I needed a new martingale collar and the young man trying to help me knew less than zero what I wanted. When I found it, I showed him what it was. Also, there had been two great store managers. One left and then the other one left for a new PP store. That girl was great and then I found out she had been d... read more
Business response:
Leslie, Thank you for taking the time to leave us a review, Al. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest exp... read more
Very good customer service, great selection of supplies, products I don’t find anywhere else, and a convenient location. What more could you ask?!
Business response:
Becky, thank you for the wonderful review! We are so happy that your fur-baby enjoys our products, and we hope to see you again soon!
Great service! So glad they listened and brought back the beef NO HIDES! I was gojng to not go back when I hears you were not goinf to carry them. Thankfully you listened! Dont stop carrying Beef NO HIDES. Deerfield people love that product!
Business response:
Joan, thank you for the wonderful review! We are so happy that your fur-baby enjoys our products, and we hope to see you again soon!
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Business response:
Pat, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Great customer service and product selection.
Business response:
Craig, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great service! So glad they listened and brought back the beef NO HIDES! I was gojng to not go back when I hears you were not goinf to carry them. Thankfully you listened! Dont stop carrying Beef NO HIDES. Deerfield people love that product!
Business response:
Joan, thank you for the wonderful review! We are so happy that your fur-baby enjoys our products, and we hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.7 star rating with 301 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.