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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Deerfield, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

775 Waukegan Rd, #150, Deerfield, IL, 60015, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9222 reviews
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Pam K.'s profile image
Pam K. 
on Birdeye

2 years ago

Liz and her staff are always there to help. 

Business response:

Thank you for the kind words, Pam! We appreciate your continued support! Our Deerfield store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank... read more

Pam K.'s profile image
Pam K. 
on Birdeye

2 years ago

Liz and her staff are always there to help. 

Business response:

Thank you for the kind words, Pam! We appreciate your continued support! Our Deerfield store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank... read more

Eileen W.'s profile image
Eileen W. 
on Birdeye

2 years ago

Good products, friendly service, clean store, user friendly! 

Business response:

Eileen, thank you so much for your incredible review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Eileen W.'s profile image
Eileen W. 
on Birdeye

2 years ago

Good products, friendly service, clean store, user friendly! 

Business response:

Eileen, thank you so much for your incredible review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Ummehaany A.'s profile image
Ummehaany A. 
on Birdeye

2 years ago

Very helpful 

Business response:

Ummehaany, Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and we hope you visit us again soon! 

Pat T.'s profile image
Pat T. 
on Birdeye

2 years ago

........................ 

Business response:

Pat, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon! 

Leslie L.'s profile image
Leslie L. 
on Birdeye

2 years ago

After Pet People was sold to Hollywood Feed, I felt the whole store took a downhill turn. Where I was very used to great advice from knowledgeable people, it became clear that the new crew knew nothing about anything, I needed a new martingale collar and the young man trying to help me knew less than zero what I wanted. When I found it, I showed him what it was. Also, there had been two great store managers. One left and then the other one left for a new PP store. That girl was great and then I found out she had been d... read more

Business response:

Leslie, Thank you for taking the time to leave us a review, Al. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest exp... read more

Becky R.'s profile image
Becky R. 
on Birdeye

2 years ago

Very good customer service, great selection of supplies, products I don’t find anywhere else, and a convenient location. What more could you ask?! 

Business response:

Becky, thank you for the wonderful review! We are so happy that your fur-baby enjoys our products, and we hope to see you again soon! 

Pat T.'s profile image
Pat T. 
on Birdeye

2 years ago

........................ 

Business response:

Pat, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 222 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.