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Hollywood Hills Senior Living
- Assisted Living Facilities
- Los Angeles, CA
About this business
Location details
1745 N Gramercy Pl, Los Angeles, CA, 90028, United States
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[name removed] has been so helpful in the process of finding a place for my aunt. Very caring and my aunt thinks the world of her.
My experience with staff members has been absolutely positive. The way they make my dad feel at home is beyond comforting to my sister and me. It's a blessing that he is in such gentle hands.
Business response:
Hi Marianne K, your wonderful feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave praise and kind comments for our Hollywood Hills, A Pacifica Senior Living Community team! Take care, we hope to see you again soon
We were introduced to Hollywood Hills by a professional consultant. We toured other facilities as well but were most interested in the professional and friendliness of the staff was well as the cleanliness of the facility. A clean first impression... and still great!!!
Business response:
Hi Jack D, thank you for taking the time to leave us this positive review for our team at Hollywood Hills, A Pacifica Senior Living Community. We appreciate it and hope to be of service to you again in the future. Take care!
The staff at Hollywood Hills are friendly and competent. The housekeeping is good. Communication with the family is adequate. The move in process went well, overall. The food is mediocre, according to my mom (probably my biggest complaint). My mom has a heating/cooling issue that has yet to be rectified. The facility says it is a building issue...in addition to an electrical breaker which gets blown out regularly. Overall, for the price and location, I would recommend this facility to others. It is a well run facility and I'... read more
My loved one was previously a resident at Hollywood Hills and overall the experience was okay. The facility was well kept and clean. The staff was very friendly and the food was good. We really liked and appreciated all of those things! As with most experiences with Senior Care in general, there were a couple of disappointments for us also. The activities that we were promised never seemed to materialize and there didn't seem to be much for our loved one to do. It was also very difficult for us to reach our loved one by phon... read more
I like that most people are friendly. The head administrator is a caring person. She listens to some issues to help solve them. What needs improvement. Would like more activities.
The community is beautifully decorated for the season. Lovely staff and residents at the community. Enjoyed the happy hour.
Business response:
Hi Aura Z, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Hollywood Hills, A Pacifica Senior Living Community.
from the initial tour to 2 years of residency, our experience has been stellar. The staff is always helpful and friendly. We're treated like family there here. Highly recommend
Business response:
Thank you for your review! We're glad to hear that you have enjoyed your experience at Hollywood Hills, A Pacifica Senior Living Community.
Aesthetically it's very welcoming and the people are lovely at my brothers. Very happy there.I would say that my brother is happy there. He said the food is very good. The people are lovely to him and they treat the patient's very well.
Business response:
Thank you NN for your review! We're glad to hear that you have enjoyed your experience at Hollywood Hills, A Pacifica Senior Living Community.
Frequently asked questions about Hollywood Hills Senior Living
How is Hollywood Hills Senior Living rated?
Hollywood Hills Senior Living has a 4.8 star rating with 198 reviews.
When is Hollywood Hills Senior Living open?
Hollywood Hills Senior Living is open now. It is open 24/7.