HomeWorld Kapolei

Darren G. 

on Yelp

2 weeks ago

Nice selection, one of the few furniture places on island. Customer service not great if you walk in (the other locations way friendlier). Yet, looks like they have a lot of employees in the store? Guess helping customers, or at a minimum, acknowledging people is not the norm here. Definitely doesn't make one want to spend their money. Probably a good place to be at if you want to kill time without being bothered as no one will approach you. 

Jennifer W. 

on Yelp

3 months ago

Ask for Russ. She was super helpful. I visited this location several times over the course of the year, and didn't purchase anything until recently. Russ has always been incredibly patient -- never pushy. Every single time I visited, she would be attentive and showed me different options they had in store. If I didn't see anything I liked on the floor, she would offer alternatives that I could purchase online. If you're looking for a fair and pleasant experience furniture shopping, visit the Kapolei location and ask for Rus... read more

Aileen K. 

on Yelp

4 months ago

Jason offered excellent customer service. I needed to order a bed and a chair for my mother who lives in Oahu, and I live in California. He made suggestions on what I should purchase and that I could actually see a sample of the chair in one of their affiliate stores in my hometown. I loved the chair and the purchase transaction went smoothly. 

Katherine G. 

on Yelp

5 months ago

Excellent customer service by people who genuinely help you find what you want and love - special thanks to Tiara, Russ, and Sherry (who I received a personal hand written thank you letter from) 

Wendi M. 

on Yelp

a year ago

And this is for my sales associate I called and spoke to him and he as always is amazing. Sales staff again has nothing to do with my table nor the business. It's the table itself. 

Maria Z. 

on Yelp

a year ago

Cliff greeted us as we walked into the store. He asked us what we were looking for and directed us to the location of living room furniture. He offered to help us. We were able to browse to see what Homeworld, Red Knot, and Ashley had to offer. Later Cliff asked if we were doing ok and we said yes. Cliff answered our question without hovering over us. I did purchase a sofa and two chairs. Cliff was very helpful and efficient with ordering, advising me when the furniture would be delivered, and information about additional... read more

Hokulani V. 

on Yelp

2 years ago

Recommend HomeWorld to furnish your home; as I've purchased items on four different occasions since 2016. This business' inventory can satisfy customers with different tastes and price range. See Cliff D. who assisted me, as he possesses friendly, non-intrusive, and approachable service. He willingly took the initiative to search and offer alternatives for what I wanted. Happy, satisfied with my two purchases at affordable prices. 

Michael C. 

on Yelp

2 years ago

Where there's a home..... ......there is the need to furnish or update said home. This place is as it described: it really is a world of furniture. You'll find mattresses, dining tables, coffee tables, sofas, recliners, etc., all under one roof. Its literally one stop shopping. We found and considered a few pieces for our home. On our 2nd of 3rd visit, we finally settled on a couch and coffee table. We also found some furniture for the bedroom as well. The sales associate that assisted was Russ. She was a very p... read more

Cornel L. 

on Yelp

2 years ago

Jason Oliveiros is great. He always keeps us informed about our orders. His customer service is spot on.