This profile has been claimed by the business owner or representative.
HomeWorld Kapolei
- Kapolei, HI
About this business
Location details
707 Manawai Street, Kapolei, HI, 96707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Be careful buying furniture here - there is a five day window to return anything, which they don't tell you about outright , it's printed in the pamphlet and the manager has the right to refuse an exchange for another piece of furniture after 5 days - to which he said no to us. Great way to lose return customers who spent a lot of money @homeworldhawaii @homeworldfurniture
There is no sense in going to this location because you would have to go to salt lake to pick up your items, if not delivered. It's basically a show room to purchase and only walk away with a lamp or pillows. It defeats the purpose of having a location on the west side.
If I could give zero stars - I would. We were warned not to shop here by many friends, but we were very impressed with the new Kapolei showroom and found Beau (Bo?), a salesman, to be extremely helpful and accommodating. Our Pottery Barn sofa had been damaged by movers, so we were looking for something similar. He was able to help us a ton in that regard, but that's pretty much where the helpfulness of this transaction stopped. We waited a month for delivery (we understood that, things getting here takes time), but upon del... read more
Business response:
Hi Kait: Thank you for bringing this to our attention. We've just sent you a private message. Thank you - Taryn K, Digital Marketing Manager
Never come here!!! Date visited 12/4/16 - I just went with my cousin and her husband to go and help pick out some furniture for their house that they are renovating. We walk in and no one was around to help. We went looking around seeing if anything caught our eye and not one salesman walked up to us to see if we needed help. They would just walk right pass us. We also walked passed one salesman just standing around doing nothing. But then he helped the family that looked like they had money right behind us. I am deeply upse... read more
Business response:
Hi Gabriel: Thank you for bringing this to our attention. We've just sent you a private message and would like to work with you on this. - Taryn K., Digital Marketing Manager
We moved to Kapolei 9 years ago at a time when there were hardly any options to shop. I am very excited with all of the new stores and restaurants opening up and the idea of not having to travel out of our community and drive in traffic. With that being said, I was ecstatic when the new HomeWorld store opened just 5 minutes away from home. My husband and I walked into the store and was impressed on how big it was and saw many items that we would consider buying since it's time to refurbish our living room area. The probl... read more
Business response:
Hi Gina: Thank you for bringing this to our attention. We've just sent you a private message and would like to address these concerns. Thank you - Taryn K., Digital Marketing Manager.
Frequently asked questions about HomeWorld Kapolei
How is HomeWorld Kapolei rated?
HomeWorld Kapolei has a 4.6 star rating with 280 reviews.
When is HomeWorld Kapolei open?
HomeWorld Kapolei is closed now. It will open at 10:00 a.m.