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HomeWorld Kapolei
- Kapolei, HI
About this business
At HomeWorld we know that the rooms in your home are more than just a bedroom, dining room, or living room, both in how you use them and what they mean to you and your family. Those rooms, and the beds, dining sets, and sofas you use to furnish them are an expression of you; your style and your unique family needs. Our dedicated staff is here to help you find the furniture and accessories that will enrich your life, whether that means finding multifunctional pieces to optimize a small space, bringing spacious comfort to movi... read more
Location details
707 Manawai Street, Kapolei, HI, 96707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
2/10/2017 Update Lesson learned: If you have any issues whatsoever with your furniture delivery at CSWO, don't deal with CSWo's customer service department because they won't help you. Go directly to your sales rep(s) and CSWO's executive headquarters to get things done. After Homeworld's delivery team damaged my home's wooden floors and their claims company denied liability, I literally went through a frustrating 3 months with CSWO's customer service team being bounced back and forth between customer service rep and custo... read more
Nice show room, went in looking for a living room set looked around and James came up to us to see if we need help, so we agreed on the set we wanted and James took cared of us. Delivery day guys came early which is a plus dont wanna waste my whole day off waiting around but we was missing our chaise lounge !! delivery guy confirmed and said he'll be back same day. Got home chaise was waiting for me but it didnt fit my living room how i wanted it too i texted/called james and let him know chaise needs to be return and or e... read more
If your looking for a mattress, ask for Dayna! The store Manager Isaac is awesome as well! Love this store.
There customer service was great! When I walked in I was asked right away if I needed any help! Which I did let the lady know that I was just checking out the new store and some mattress's for myself and kids. I walked both first and second floor. And went back down to mattress where again I was asked if I was doing okay! And If I had any questions! Customers service was excellent I would definitely be back to make my purchases! They had a lot more to choose from then the Aiea store.
Nice new huge showroom! Furniture on display catered to the many different tastes which is a plus. Everything from modern contemporary, traditional, urban, "high end looking" stuff (sorry can't think of it but the stuff people would buy to make their home look like a white expensive regal hotel, not my taste but yeah) Helped by Beau, he was very insightful, approachable and never overbearing. Found a couch we have our eye on. Because of their great prices and superb customer, we'll be back for it! So glad to have a reputa... read more
Order a couch in May 2021 and still haven't received as on Nov 2021. Original delivery date was August, then it moved to September, then October. When November came no one called me to notify me what was going on. I had to initiate the call. I was told they were waiting for 2 of 4 pieces to come in the next two weeks, when that date came and went I called again and was given different information. Now only 1 of 4 pieces was in. Although it was denied by their employees, I suspect they've been fulfilling other orders be... read more
NO COMMUNICATION! We went to the Kapolei showroom in the beginning of February and placed an order for a sectional and accent chair. We were told next shipment/delivery would be May, we were skeptical because of the timeframe (had guest coming over at the end of May) but decided to take a chance. Come the beginning of May, I emailed my Sales Rep to ask for an update and expected delivery date. His response, "I still see an estimated arrival for May. Let me reach out to the vendor to see if we have a receiving date yet. I wi... read more
Be careful buying furniture here - there is a five day window to return anything, which they don't tell you about outright , it's printed in the pamphlet and the manager has the right to refuse an exchange for another piece of furniture after 5 days - to which he said no to us. Great way to lose return customers who spent a lot of money @homeworldhawaii @homeworldfurniture
There is no sense in going to this location because you would have to go to salt lake to pick up your items, if not delivered. It's basically a show room to purchase and only walk away with a lamp or pillows. It defeats the purpose of having a location on the west side.
Frequently asked questions about HomeWorld Kapolei
How is HomeWorld Kapolei rated?
HomeWorld Kapolei has a 4.6 star rating with 269 reviews.
When is HomeWorld Kapolei open?
HomeWorld Kapolei is open now. It will close at 6:00 p.m.