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HomeWorld Kapolei
- Kapolei, HI
About this business
Location details
707 Manawai Street, Kapolei, HI, 96707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Yay so happy I don't have to drive to town to look for furniture. Home World Furniture Kapolei is very convenient for me and you don't have to worry about parking because they have a small lot you can park in. i'm so glad i bought my sofa & loveseat here. prices are very affordable, and the worker that helped me is very nice. It was a quick and easy transaction. lucky me an opening for delivery opened up that same hour we checked the calendar. I was able to get my furnitures 3 days after I purchased. I even received a thank ... read more
The real cool thing about this place is that it is close to home. Other than that... it's the typical. You walk in and all the Home Furnishing Consultants swarm you and follow you everywhere you go (literally want to try and quickly hide under the beds when they follow us...I so would've but being preg is not going to be easy). We purchased a lazy boy here because we got rid of the not so comfortable rocking chair that we had..that was super nice looking and modern but not helpful when rocking a baby to sleep/nursing. My... read more
We used Homeworld to furnished our entire home in Kapolei and they did a fantastic job! Russ and Char helped in finding the right furniture and accessories to make our house a "home"! They even came out last minute to help put everything together as we had mainland visitors coming. In the age of mediocre customer service in some retail shops, Homeworld's Russ and Char surpasses the normal service. They exceeded it and we are for sure going to use them again! Thanks again Russ and Char!
13JUN2017: After four days of searching for a bed set around the island, my wife and I arrived here. We came in the store with a low spirit thinking it would be just like the others. We were instantly greeted by Charlyn. I told her I had a few questions about a promotion that was offered. She brought me to their store manager and he explained that it wasn't offered in their store, but insured me I would be accommodated. Charlyn then asked what brought us in and what we were looking for. Instead of trying to upsell us somethi... read more
We came here for the tent sale today 4/2/17 and also because something unfortunate happened, we got a 2inch tear in the stitching of our sectional that we got in November however I contacted CSWO customer service and they had someone to come out to our home to review the tear and assess the issue. I let the Tech know our concerns and couple weeks later I followed up w/ customer service rep Kawena and she handled the situation so well and contacted the store Manager. The manager was so kind enough for us to pick a new secti... read more
Business response:
Hi Summer: Thank you for bringing this to our attention. We've just sent you a private message and would like to work with you on these concerns. Thank you - Taryn K., Digital Marketing Manager
2/10/2017 Update Lesson learned: If you have any issues whatsoever with your furniture delivery at CSWO, don't deal with CSWo's customer service department because they won't help you. Go directly to your sales rep(s) and CSWO's executive headquarters to get things done. After Homeworld's delivery team damaged my home's wooden floors and their claims company denied liability, I literally went through a frustrating 3 months with CSWO's customer service team being bounced back and forth between customer service rep and custo... read more
Nice show room, went in looking for a living room set looked around and James came up to us to see if we need help, so we agreed on the set we wanted and James took cared of us. Delivery day guys came early which is a plus dont wanna waste my whole day off waiting around but we was missing our chaise lounge !! delivery guy confirmed and said he'll be back same day. Got home chaise was waiting for me but it didnt fit my living room how i wanted it too i texted/called james and let him know chaise needs to be return and or e... read more
If your looking for a mattress, ask for Dayna! The store Manager Isaac is awesome as well! Love this store.
There customer service was great! When I walked in I was asked right away if I needed any help! Which I did let the lady know that I was just checking out the new store and some mattress's for myself and kids. I walked both first and second floor. And went back down to mattress where again I was asked if I was doing okay! And If I had any questions! Customers service was excellent I would definitely be back to make my purchases! They had a lot more to choose from then the Aiea store.
Frequently asked questions about HomeWorld Kapolei
How is HomeWorld Kapolei rated?
HomeWorld Kapolei has a 4.7 star rating with 347 reviews.
When is HomeWorld Kapolei open?
HomeWorld Kapolei is closed now. It will open at 10:00 a.m.