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Hoover Toyota
- Car Dealers
- Hoover, AL
About this business
Welcome to Hoover Toyota Well-known for serving the Birmingham area, Hoover Toyota is one of Alabama’s oldest Toyota dealers, offering more than 20 years of sales, and service and parts expertise to our customers. Our philosophy is to “give, give, give information.” Our Internet Sales Staff freely gives out our aggressive pricing, and we work to take care of our customers after the sale, as well. In fact, our unique Red Carpet Program, which is free to all customers, proves this. We’re proud to be one of the go-to Toyota dea... read more
Location details
2686 John Hawkins Pkwy, Hoover, AL, 35244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This service department is unfriendly and runs inefficiently. If you have a recall I recommend a different Toyota dealer.
RecommendedIn for oil change but it took 2-1/2 hours. Shouldn’t take that long, since I was told one hour to one and a half hour. Please change my email to williambillpowell2018@gmail.com.
Horrible customer service! Left my Sequoia to have the tires checked/balance due to a vibration. Checked in at 9am and was told to expect 2-3 hours. They did provide a ride to take me home. Called at 12:30 and hadn’t touched car yet. I called again at 5pm and they had just started working on it and they would call me first thing in the am. I had heard nothing at 10:30am, so I started calling them. On the EIGHTH call, I finally talked to someone and they said they would call me back that my service tech was off. Asked to spe... read more
Initially refused service then my vehicle was returned with the rear suspension sagging. the service manager was rude and not happy to do the recall work for my truck because they might not get reimbursed for the work from corporate. Will never give them business again.
1.5 hrs for an oil change is ridiculous.
Due to bad experience with other Toyota dealer in Birmingham area will only use HooverToyota.
I arrived about 10 am for an oil change for my 2010 4Runner. I did not leave to almost 2 pm!!! 4 hours for an oil change is unacceptable! I had to walk into the service area to find a worker to help me retrieve my truck. My truck was sitting in the pickup area. NO representative came to get me to tell me my truck was ready. The representative who met me at intake was nowhere to be found. My name is James Houston and I stand by every word I wrote in this post. My experience was TERRIBLE. I would not recommend Hoover... read more
Was told my radio didnt work correctly due to an update needed. Update would cost 29.95 🙄 I was then told my system had internal error and would need a new radio. 5k for new radio or 900 for refurbished. 2016 Tacoma. I said forget it went home googled it and updated the radio with a USB stick myself.
I dropped off my vehicle for repairs and received very poor follow up on the status of the repairs needed. I tried to call several times to speak to the service writer but always got their voicemail and even after leaving a message I did not receive a return call. I will choose a different dealership next time I need repairs.
Frequently asked questions about Hoover Toyota
How is Hoover Toyota rated?
Hoover Toyota has a 4.6 star rating with 7,601 reviews.
When is Hoover Toyota open?
Hoover Toyota is closed now. It will open at 9:00 a.m.