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Hoover Toyota
- Car Dealers
- Hoover, AL
About this business
Welcome to Hoover Toyota Well-known for serving the Birmingham area, Hoover Toyota is one of Alabama’s oldest Toyota dealers, offering more than 20 years of sales, and service and parts expertise to our customers. Our philosophy is to “give, give, give information.” Our Internet Sales Staff freely gives out our aggressive pricing, and we work to take care of our customers after the sale, as well. In fact, our unique Red Carpet Program, which is free to all customers, proves this. We’re proud to be one of the go-to Toyota dea... read more
Location details
2686 John Hawkins Pkwy, Hoover, AL, 35244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wonderful experience in the service dept today!
RecommendedI was told it would take 1-1/2 hours and it did.
6:05 am I arrived didn’t leave till after 12:30. I was told one price but charged an additional $85.00. Google had said price to repair the sticking coolant piece would be between $240 and $350. Hoover charged $468.00. Then when I got the bill it was $530. He did realize an error after I questioned the price. Not a happy customer.
I waited almost 2 hours for an oil change and rotate tires. The dealership no longer takes appointments. I didn’t have this problem when you could bring your car in by appointment.
Made an appointment for 10am(was told I was priority with an appointment). I arrived at 9:15am thinking I could get out of there earlier. I needed a key programmed and my radio was freezing up. I was told it would take about an hour. Nearly 5 hours I was still sitting in the waiting room with my 4 month old baby. No one ever stayed in communication with me. I constantly had to ask for updates. Zero expectations were set. A guy arrived after me and unexpectedly had to have brakes replaced on all 4 sides of his truck and he st... read more
I have been extremely disappointed since I bought my 4Runner at Hoover Toyota with the service they provide but not disappointed enough to fill out a survey until today. When I bought my car I was told (with my father and husband), that I would get free oil changes for life. Apparently that is not so after they sell you a car at Hoover Toyota, as I found out today. When I pulled up this morning, I was greeted and told that all of the service reps were at lunch and it would be around 5-10 minutes, okay people have to have ... read more
Spoke with the manager about this after the fact and she was friendly and understanding, but it doesn't change the experience I had. I had an appointment for 3:30 for a 15k mile service, which is just an inspection and tire rotation. Was told when I pulled I'll it would be an hour and a half, so I said I'd come back another time, and also asked why I'd have to wait that long with an appointment. Service rep told me she'd get me taken care of quickly so I decided to stay. Fast forward an hour and fifteen minutes later and I f... read more
VJ in used car service is top notch! New car service, not impressed. First service visit did not go well. Second one today, not going well. They boast about Red Carpet Service. I am not impressed yet.
Good place. Couldn’t close the deal.
Frequently asked questions about Hoover Toyota
How is Hoover Toyota rated?
Hoover Toyota has a 4.6 star rating with 7,601 reviews.
When is Hoover Toyota open?
Hoover Toyota is closed now. It will open tomorrow at 9:00 a.m.